Funeral Service Crew - 6 Month Fixed Term Contract

CO-OP; Luton; On-site; GBP 10,000 - 40,000; Part time

Job summary

A major UK cooperative is seeking a compassionate individual for a part-time funeral service role in Luton. The successful candidate will be responsible for collecting the deceased, bearing coffins, and ensuring the cleanliness of facilities. Full training will be provided, and a full UK manual driving licence is required. This position offers £12.79 per hour and benefits including holiday and discount opportunities.

Benefits

30% off Co-op branded products

23 days holidays (pro rata)

Pension with up to 10% employer contributions

Access to Employee Assistance Programme

Virtual GP and free eye tests

Endless career development opportunities

Supportive team environment

Wagestream access

Qualifications

• No previous experience in the funeral industry required; full training provided.
• Ability to perform physical aspects of the role, including manual lifting.

Responsibilities

• Collect the deceased from various locations.
• Bear coffins and drive funeral vehicles.
• Maintain cleanliness of equipment and facilities.

Skills

Empathy

Attention to detail

Good IT skills

Education

Full UK manual driving licence

Job description

Responsibilities

• collect the deceased from a range of locations and scenarios in a professional and empathetic manner
• bear coffins on the day of the funeral and drive funeral vehicles
• maintain the cleanliness of equipment and facilities, including vehicles
• prepare coffins and engrave name plates
• prepare the deceased in our care for viewings and the funeral
• maintain client management applications daily, inputting detailed and timely information to keep records consistently updated
• safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance to prevent injuries
• the ability to perform the physical aspects of the role (such as manual lifting). Appropriate training and equipment to ensure safe working practices will be provided.
• good IT skills, with the confidence to use a range of technology devices (e.g computers, tablets, smartphones, printers and scanners) and the ability to learn and effectively use new applications and systems.
• the ability to react calmly and compassionately in emotional circumstances, with a sensitive and empathetic approach to customer service
• strong attention to detail and accuracy, making sure regulatory policies and processes are always adhered to

Qualifications

• You don't need any previous experience in the funeral industry as we provide full training and ongoing support
• a full UK manual driving licence

Diversity & Inclusion

Building an inclusive work environment We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test. If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram. Any offer of employment made will be conditional upon the completion of pre-employment screening checks. We reserve the right to remove a vacancy before the scheduled closing date.

Corporate Mission

At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

Salary and Benefits

£12.79 per hour plus benefits

Part time 18.75 hours per week, Monday - Friday 8am - 8pm - as part of this role, you'll also be part of the on call rota Luton, LU1 1SE

• 30% off Co-op branded products and 10% off other brands in our food stores all year-round, as well as discounts on other Co-op products and services
• 23 days holidays (pro rata, rising with service)
• a pension with up to 10% employer contributions
• access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day
• access to virtual GP and free eye tests
• endless career development opportunities including apprenticeships
• friendly, supportive team and the knowledge that you make a huge difference to your community
• access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it