Frontline Admin & Data Support Specialist

Healthwatch Wakefield; United Kingdom; On-site; GBP 25,000; Part time

Job summary

A local health support organization is looking for a Business Support Officer to provide essential administrative support and be the first point of contact for the public. This part-time role involves handling calls, assisting with data management, and helping the organization run smoothly. Ideal candidates will have strong organizational and communication skills, experience with CRM systems, and a commitment to supporting team members. The position is based in Wakefield, offering flexible hours and a chance to make a positive impact in health and social care.

Benefits

28 days holiday per annum

Mental health and wellbeing support

Training and development opportunities

Qualifications

• Experience in providing administrative support in an office environment.
• Ability to manage multiple tasks while maintaining a professional demeanor.
• Competent in using CRM systems and data management.

Responsibilities

• Provide high-quality administrative support to ensure smooth daily operations.
• Act as the first point of contact for public inquiries, offering support and signposting.
• Maintain and manage accurate records, filing, and databases.

Skills

Organisational skills

Communication skills

Empathy

Attention to detail

Tools

CiviCRM

Microsoft Excel

Job description

A local health support organization is looking for a Business Support Officer to provide essential administrative support and be the first point of contact for the public. This part-time role involves handling calls, assisting with data management, and helping the organization run smoothly. Ideal candidates will have strong organizational and communication skills, experience with CRM systems, and a commitment to supporting team members. The position is based in Wakefield, offering flexible hours and a chance to make a positive impact in health and social care.