Front of House Team Member

Nuffield Health; West Byfleet; On-site; GBP 27,000; Part time

Job summary

A health and fitness organization in West Byfleet is seeking a Front of House Team Member to provide excellent customer service at their gym. This part-time role emphasizes communication skills and flexibility, with responsibilities including supporting the reception, ensuring visitor satisfaction, and covering for Lifeguard breaks. The organization offers a benefits package including free gym membership and health assessments.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Experience in customer service is preferred.
• Must be able to swim to a high standard.
• Basic computer skills, including Word and Excel.

Responsibilities

• Provide exceptional customer service to all visitors.
• Support the smooth running of the reception.
• Create a friendly and professional environment.
• Answer queries and ensure everyone feels valued.
• Undertake training to cover Lifeguard breaks.

Skills

Communication skills

Customer service

Attention to detail

Flexibility

Basic computer skills

Job description

Front of House Team Member

Nuffield Health

Location: West Byfleet, Surrey

Role type: Permanent, Part-time

Salary: £26,166.40 pro rata for 8 hours per week

Making a great first impression is really important. That's why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.

As a Front of House Team Member at our gym, you\'ll bring great communication skills, both face-to-face and over the phone. You\'re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team, you will:

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception, including demonstrating attention to detail and initiative
• Help us create a friendly, relaxing and professional environment
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. We\'ve developed a benefits package with you in mind, including options such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what\'s important to you.

Join Nuffield Health and create the future you want, today. If you like what you see, start your application now. We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications).