Food and Beverage Assistant

SeeMeHired; York and North Yorkshire; On-site; GBP 10,000 - 40,000; Part time

Job summary

A resort management company is seeking a Front of House team member to ensure a welcoming guest experience. Responsibilities include taking orders, serving food and drinks, maintaining cleanliness, and handling cash transactions. Ideal candidates should have excellent customer service skills and a willingness to learn. This permanent position offers an hourly rate of £12.21, with flexible shifts including weekends and bank holidays. Employees enjoy benefits such as discounted staff breaks, free use of facilities, and food discounts across resorts.

Benefits

Enhanced holiday entitlement

Discounted staff breaks

Free use of resorts' facilities

Food discounts

Discounts on spa treatments

Qualifications

• Right to live and work in the UK.
• Excellent customer service skills.
• Strong communication skills.

Responsibilities

• Contribute to a welcoming and professional guest experience.
• Take food and drink orders accurately.
• Serve food and beverages ensuring guest satisfaction.
• Maintain cleanliness of all bar and restaurant areas.
• Handle cash transactions accurately.

Skills

Customer service

Teamwork

Communication

Job description

Overview

We are Verde Resorts Management, a privately-owned company specializing in resort and holiday-home management across the UK. From lodge resorts to holiday parks, we focus on delivering high-quality leisure experiences and property-management services. We combine operational know-how with commitment to hospitality, ensuring guests and owners alike enjoy reliability, comfort and top-notch service. Founded in 2017 and headquartered in London, Verde Resorts Management supports a portfolio of holiday resorts and lodge parks throughout the UK. We manage holiday-home ownership sites, break-away resorts and leisure-oriented properties, with resort operations, hospitality services, holiday home ownership administration, and high guest-owner satisfaction standards. We offer tranquil getaways, quality amenities and professional service management. For staff, we provide opportunities in a growing business where every role makes a difference, with open communication and collaboration across departments.

Responsibilities

• Become an integral part of the Front of House team, contributing to a welcoming and professional guest experience.
• Take food and drink orders accurately and deliver them promptly.
• Serve food and beverages efficiently, ensuring quality service and guest satisfaction.
• Assist with clearing, cleaning, and resetting tables within the restaurant.
• Maintain cleanliness and presentation of all bar and restaurant areas to a five-star standard.
• Support accurate and efficient stock rotation and restocking of service areas.
• Handle cash transactions accurately using the EPOS system.
• Assist with the swift collection of glasses and tableware to maintain a tidy and professional environment.
• Work collaboratively with team members to uphold company standards and exceed guest expectations.
• Previous experience in a similar Food and Beverage or hospitality role is preferred.
• Positive work ethic with a willingness to learn and develop new skills.
• Strong teamwork and communication skills with a customer-focused attitude.
• Ability to work efficiently in a fast-paced environment.
• Flexible to work varied shifts, including evenings, weekends, and holidays.

Qualifications

• Right to live and work in the UK.
• A driving licence and the ability to drive is advantageous for travel to and from the resort.
• Excellent customer service and strong communication skills.
• Positive work ethic with a willingness to learn new skills.

Benefits

• Hourly rate of £12.21.
• Permanent position to work 20+ hours across 5 variable days, including weekends and bank holidays.
• Competitive rate of pay.
• Enhanced holiday entitlement with the option to cash in a number of holidays per year.
• Discounted staff breaks at Verde Resorts across the UK.
• Free use of Verde Resort facilities including gyms and swimming pools.
• Food discounts across all resorts.
• Discounts on spa treatments.