Fleet Support Advisor

Get Recruited Ltd; Liverpool; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

A leading company in specialist motor insurance is seeking a Fleet Account Handler to support the Fleet Sales Managers and a loyal client base. The role includes managing adjustments, renewals, and providing customer service to clients while upholding high standards. Offering a salary of up to £35,000 and hybrid working options, this position provides structured progression and ongoing professional development in a collaborative team.

Benefits

Structured progression and long-term career support

Collaborative team culture

Support for ongoing professional development

Qualifications

• Experience in motor/fleet insurance.
• Excellent customer service and organisational skills.
• Confident communication across written and verbal channels.

Responsibilities

• Handle adjustments, renewals, and day-to-day service requests for fleet clients.
• Provide support to Fleet Sales Managers including documentation and compliance.
• Manage queries across multiple channels including email and phone.

Skills

Customer Service

Organisational Skills

Communication

Attention to Detail

Initiative

Job description

Fleet Account Handler | Liverpool | Up to £35,000 | Hybrid

You've got experience supporting clients in motor or fleet insurance.
You know how to manage mid-term adjustments, renewals, and customer service with ease.

But are you doing that in a team that really values it?
This business is a leading name in specialist motor insurance, with decades of success behind them and a strong reputation for looking after their people.

You'll be joining their fast-moving Fleet team, supporting Fleet Sales Managers and a loyal client base across commercial motor risks. Your role will be varied and hands-on handling everything from policy changes and renewals to complex queries and admin support.
It's a great step if you're looking to grow your career in fleet, backed by a high-performing team and a business that genuinely does things the right way.

The Role:

• Handle adjustments, renewals, and day-to-day service requests for a growing book of fleet clients
• Provide first-class support to Fleet Sales Managers across client communication, documentation, and compliance
• Manage queries across multiple channels - email, phone, post, and in person
• Keep client records up to date and accurate in line with internal and FCA standards
• Support clients through the claims process and provide clear, empathetic communication

What They're Looking For:

• Experience in motor/fleet insurance - ideally with cross-class servicing exposure
• Excellent customer service and organisational skills
• Confident communication across written and verbal channels
• High attention to detail and comfortable working with digital systems
• A team player who can also manage their own workload effectively
• Someone with initiative who takes pride in delivering great service

What's on Offer:

• Salary up to £35,000 depending on experience
• Hybrid working options
• Structured progression and long-term career support
• A collaborative, close-knit team culture
• Support for ongoing professional development
• A stable, respected employer with a strong reputation in the fleet insurance space

If you're ready to take the next step in your commercial motor career and want to be part of a team that backs you - this could be the one.

Apply now or drop me a message to find out more.

Get Recruited is acting as an Employment Agency in relation to this vacancy.