Finance Officer

Northumbria Healthcare NHS Foundation Trust; North Shields; On-site; GBP 24,000 - 27,000; Full time

Job summary

A prominent healthcare organization in North Shields is seeking a Finance Officer to join its Financial Services team. The successful candidate will manage financial transactions, maintain customer accounts, and ensure compliance with NHS policies. This position requires a strong background in finance, excellent analytical and customer service skills, and proficiency in tools like Excel and Oracle. The salary range is £24,937 to £26,598 pro rata per annum.

Qualifications

• 5 GCSEs, including Mathematics and English at grades 4 or above, or equivalent.
• Proficient in use of Excel and other Microsoft packages.
• Knowledge of analysing and interpreting performance and financial information.

Responsibilities

• Process and handle all financial invoices and cash transactions.
• Input data into the General Ledger using journals.
• Manage Supplier and Customer Accounts with strong interpersonal skills.

Skills

Customer service skills

Interpersonal skills

Analytical skills

Cash handling

Excel proficiency

Education

5 GCSEs including Mathematics and English

NVQ Level 3 or AAT Intermediate Level

ECDL Advanced Level or equivalent

Tools

Oracle

Microsoft Excel

Job description

Overview

Northumbria Healthcare NHS Foundation Trust — Finance Officer

The closing date is 30 September 2025

An exciting opportunity has arisen to join the fast paced Financial Services team as a cashier. The position is based at North Tyneside Hospital, 2 days a week (Thursday and Friday).

This role plays a vital part in supporting the financial services operations of the Trust by ensuring accurate handling of cash transactions, patient payments, and other financial services duties in accordance with NHS policies and procedures.

As a key point of contact for patients, staff, and external stakeholders, the successful candidate will demonstrate excellent customer service skills, discretion, and a commitment to maintaining confidentiality and accuracy in all financial dealings.

Main duties of the job

• Ensures all financial invoices, receipts, credit notes, income and payments are processed in accordance with standard operating procedures, and in line with financial timescales.
• Handling cash transactions
• Inputs data into the General Ledger using journals.
• Supports the delivery of key performance indicators for the Team.
• Ensures that information is provided according to statutory return guidelines (SFIs) and expectations.
• Investigates queries from Staff and Customers which could include late or non-payment of invoices and invoice price. Responsible for working directly with relevant parties to resolve issues quickly and agree workable solutions.
• Responsibility for managing a range of Customer Accounts, requiring strong interpersonal and analysis skills, and an ability to develop appropriate plans and solutions, which meet the needs of both the customer and the Trust.
• Will handle some complex calculations, analysis, and reconciliations, including VAT.
• Inputs and updates customer accounts onto financial systems such as Oracle.
• Participates in any mandatory, statutory or development training as required.
• Demonstrates flexibility and agility to handle other tasks and duties as needed to meet the needs of the Team and Department.
• May be required to work across various Trust sites.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn\'t, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read \"applicant guidance notes\" before submitting your application.

Job responsibilities

• Ensures all financial invoices, receipts, credit notes, income and payments are processed in accordance with standard operating procedures, and in line with financial timescales.
• Inputs data into the General Ledger using journals.
• Supports the delivery of key performance indicators for the Team.
• Ensures that information is provided according to statutory return guidelines (SFIs) and expectations.
• Investigates queries from Suppliers, Staff and Customers which could include late or non-payment of invoices, invoice price and goods receipting queries, validity of charges such as Fleet parking fines and excess mileage charges. Responsible for working directly with relevant parties to resolve issues quickly and agree workable solutions.
• Responsibility for managing a range of Supplier, Customer or Leasing Company Accounts, requiring strong interpersonal and analysis skills, and an ability to develop appropriate plans and solutions, which meet the needs of both the customer and the Trust.
• Will handle some complex calculations, analysis, and reconciliations, including VAT, and if working in Fleet will also be capable of handling the complexity of excess mileage calculations.
• Inputs and updates customer/supplier accounts onto financial systems such as Oracle.
• Participates in any mandatory, statutory or development training as required.
• Demonstrates flexibility and agility to handle other tasks and duties as needed to meet the needs of the Team and Department.

Person Specification

Qualifications

• 5 GCSEs, including Mathematics and English at grades 4 or above, or equivalent.
• Proficient in use of Excel and other Microsoft packages
• NVQ level 3, Association of Accounting Technicians (AAT) Intermediate Level or equivalent qualification or equivalent experience.
• European Computer Driving License (ECDL) Advanced Level; or equivalent experience
• Knowledge of analysing and interpreting performance and financial information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Northumbria Healthcare NHS Foundation Trust

£24,937 to £26,598 a year pro rata per annum