Finance Officer

Northumbria Healthcare Nhs Foundation Trust; North East; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare organization in the North East of England is seeking a skilled cashier to join their financial services team at North Tyneside Hospital. This role involves processing cash transactions, managing customer accounts, and supporting financial operations while ensuring compliance with NHS policies. Candidates should possess excellent customer service skills, demonstrate discretion, and be capable of performing complex financial calculations.

Qualifications

• Excellent customer service skills with attention to detail.
• Ability to handle cash transactions accurately.
• Strong analytical skills for calculations and reconciliations.

Responsibilities

• Process financial invoices, receipts, and payments accurately.
• Handle cash transactions and input data into the General Ledger.
• Investigate and resolve queries regarding invoices.

Skills

Customer service skills

Discretion

Analytical skills

Tools

Oracle

Job description

Overview

An exciting opportunity to join the fast paced Financial Services team as a cashier. The position is based at North Tyneside Hospital, 2 days a week (Thursday and Friday).

This role supports the financial services operations of the Trust by ensuring accurate handling of cash transactions, patient payments, and other financial services duties in accordance with NHS policies and procedures. As a key point of contact for patients, staff, and external stakeholders, the successful candidate will demonstrate excellent customer service skills, discretion, and a commitment to maintaining confidentiality and accuracy in all financial dealings.

Responsibilities

• Ensure all financial invoices, receipts, credit notes, income and payments are processed in accordance with standard operating procedures and financial timescales.
• Handle cash transactions.
• Input data into the General Ledger using journals.
• Support the delivery of key performance indicators for the Team.
• Ensure information is provided according to statutory return guidelines (SFIs) and expectations.
• Investigate queries from staff and customers, including late or non-payment of invoices and invoice price; work directly with relevant parties to resolve issues quickly and agree workable solutions.
• Manage a range of customer accounts with strong interpersonal and analysis skills to develop appropriate plans and solutions meeting the needs of both the customer and the Trust.
• Conduct complex calculations, analysis, and reconciliations, including VAT.
• Input and update customer accounts onto financial systems such as Oracle.
• Participate in mandatory, statutory or development training as required.
• Demonstrate flexibility to handle other tasks and duties as needed to meet the needs of the Team and Department.
• May be required to work across various Trust sites.