Field Supervisor

Sol Recruitment Ltd; Northampton; Hybrid; GBP 28,000 - 31,000; Full time

Job summary

A leading UK-based field services company is seeking an experienced Field Supervisor to oversee a team of Field Representatives in the Central East region. This role combines leadership with hands-on fieldwork in the utilities sector. Candidates should have supervisory experience, a strong understanding of the utilities sector, and excellent communication skills. The position offers a competitive salary and the opportunity for performance-based incentives.

Benefits

Performance-based incentives

Ongoing training and career development

Flexible work arrangements

Qualifications

• Proven experience in a supervisory or leadership role.
• Strong knowledge of the utilities sector and regulations.
• Ability to work independently while managing a team.

Responsibilities

• Supervise and support a team of Field Representatives.
• Monitor performance and conduct field visits.
• Ensure compliance with industry regulations.

Skills

Supervisory experience

Knowledge of utilities sector

Organizational skills

Problem-solving skills

Communication skills

IT proficiency

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Overview

Field Supervisor – Central East region of UK
£28,500 - £30,600 plus bonus

A leading UK-based field services company is seeking a motivated and experienced Field Supervisor to oversee the performance of a team of Field Representatives within an allocated region. This role involves a combination of team leadership, training, performance monitoring, and direct fieldwork within the utilities sector. This role is covering the Central West area of the UK.

Key Responsibilities

• Supervise, coach, and support a team of employed and self-employed Field Representatives.
• Assist with recruitment, onboarding, and ongoing training of field staff.
• Monitor and enhance performance through regular assessments and 1-2-1 meetings.
• Conduct field visits, including site and meter inspections, balance collection, and occupancy checks.
• Attend Magistrates\' Court to obtain and execute Rights of Entry Warrants.
• Oversee utility isolations in collaboration with engineers and locksmiths.
• Ensure compliance with industry regulations, data protection, and customer service standards.
• Produce detailed reports and present regional performance updates.
• Communicate effectively with internal teams, clients, and external stakeholders.

Requirements

• Proven experience in a supervisory or leadership role, ideally within a field-based environment.
• Strong knowledge of the utilities sector, including Rights of Entry Warrants and isolation processes.
• Familiarity with industry regulations, including vulnerability assessments and ability-to-pay evaluations.
• Excellent organisational, problem-solving, and decision-making skills.
• Ability to work independently while managing a regional team effectively.
• Strong communication skills, both written and verbal.
• IT proficiency, including Microsoft Word, Excel, and PowerPoint.
• Flexible and adaptable to changing business needs.

What’s on Offer

• Competitive salary with opportunities for performance-based incentives.
• Field based role with home working.
• A dynamic role combining leadership and hands-on fieldwork.
• The opportunity to influence and develop a high-performing team.
• Supportive management structure with ongoing training and career development.

This role requires an individual with a proactive mindset, excellent leadership skills, and a commitment to delivering high standards in a fast-paced, regulated environment. Apply today to become a key player in a leading field services team.