Field Supervisor

JustInTime Healthcare Services Limited; Huddersfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare services provider in Huddersfield is seeking an experienced Field Supervisor to oversee the quality of care in the community. This role involves staff supervision, compliance monitoring, and client interactions. Candidates should have NVQ Level 3 in Health and Social Care and previous supervisory experience. Offering a competitive salary, flexible working patterns, and professional development opportunities.

Benefits

Competitive salary

Mileage allowance

Ongoing training

Career progression opportunities

Flexible working patterns

Supportive management and team environment

Qualifications

• Experience in a domiciliary care setting, ideally in a supervisory role.
• Strong organisational skills and ability to manage a busy workload.
• Compassionate and professional approach to care.

Responsibilities

• Provide field-based support, mentoring, and spot checks for staff.
• Conduct unannounced spot checks and audits for compliance.
• Participate in client assessments and care planning.

Skills

Leadership skills

Communication skills

Interpersonal skills

Problem-solving skills

Conflict resolution skills

Education

NVQ Level 3 in Health and Social Care

Job description

Overview

Job Title: Field Supervisor. Job Type: Temporary & permanent role. Flexible working patterns. Payment interval: Weekly/Monthly.

Justintime Healthcare is a trusted provider of domiciliary care, supported living, day centre, and social inclusion services across. We support older adults, individuals with learning disabilities, and people with mental health needs.

Guided by our commitment to empowering individuals to live meaningful and independent lives, our dedicated team combines expertise, compassion, and resilience to deliver the highest standards of care. We are now seeking an experienced Field Supervisor to join our team. In this pivotal role, you will ensure the quality of care delivered in the community, provide hands-on support and guidance to care staff, and act as a vital link between the office team, frontline carers, and service users. By maintaining compliance, promoting best practice, and supporting both staff and clients, you will help uphold our reputation for excellence in care delivery.

Responsibilities

1. Staff Supervision & Support
   • Provide field-based support, including shadowing, mentoring, and spot checks.
   • Assist with staff inductions, training, and refresher sessions (manual handling, medication administration, hoist use).
   • Monitor staff performance through supervisions, appraisals, and competency assessments.
   • Support staff well-being, offering guidance and being a point of contact for concerns.
2. Quality Assurance & Compliance
   • Review and update client care plans to reflect current needs.
   • Conduct unannounced spot checks and audits to ensure compliance with care standards.
   • Monitor care documentation (care notes, medication charts) for accuracy and timeliness.
   • Assist with client-specific risk assessments.
   • Ensure adherence to company policies, CQC regulations, and national care standards.
   • Oversee infection prevention and control practices, including correct PPE use and waste disposal compliance.
3. Client & Family Liaison
   • Participate in client assessments and care planning.
   • Carry out regular service reviews with clients and families.
   • Investigate and respond to complaints professionally, escalating where necessary.
   • Build positive, trusting relationships with clients and families.
4. Administration & Communication
   • Document and report on supervision, spot checks, and client visits.
   • Maintain clear communication with the office team, managers, and coordinators.
   • Participate in the on-call rota, providing out-of-hours support when required.

What We’re Looking For

• Previous or current experience in a domiciliary care setting, ideally in a supervisory role.
• NVQ Level 3 in Health and Social Care.
• Strong leadership, communication, and interpersonal skills.
• Organised, proactive, and able to manage a busy workload.
• Problem-solving and conflict resolution skills.
• Full UK driving licence and access to a vehicle.
• Compassionate, empathetic, and professional approach to care.

What We Offer

• Competitive salary (negotiable based on experience).
• Mileage allowance for field visits.
• Ongoing training and professional development.
• Career progression opportunities within a growing company.
• Flexible working patterns.
• Supportive management and team environment.