Field Service Engineer

Rolls-Royce plc; United Kingdom; Remote; GBP 30,000 - 40,000; Full time

Job summary

A global leader in power solutions is seeking a Field Service Engineer to perform maintenance and repairs on MTU power generation systems across the UK. This role requires strong technical skills and communication abilities, and includes fieldwork as well as office support. The successful applicant will have qualifications in Mechanical or Electrical Engineering and must be able to use diagnostic tools effectively. A clean driving license is required, and extensive travel may be necessary.

Benefits

Competitive salary

Exceptional benefits

Employee support assistance

Employee discounts

Development opportunities

Qualifications

• Must be qualified with MTU power generation products.
• Ability to use diagnostic tools and procedures.
• Experience in fieldwork with a clean driving license.

Responsibilities

• Perform maintenance and repairs on power generation systems.
• Comply with health and safety legislation.
• Compile technical reports post-job.

Skills

Good communication skills

Ability to work independently

Diagnostic skills with MTU products

Computer literacy

Driving license

Fieldwork experience

Willingness to travel

Education

Qualifications in Mechanical or Electrical Engineering

GCSE English and Maths or equivalent

Tools

MS Office

SAP

C4S

CCC

MTU Go Care

MTU Business Portal

Warranty System

Job description

An exciting opportunity has arisen to join Rolls-Royce Power Systems as a Field Service Engineer.

Reporting to the Service Supervisor for the PowerGen Business Unit and responsible for the day to day planned preventative maintenance services, unplanned reactive maintenance services and scheduled repairs including replacement, upgrades or additional works on MTU power generation products and balance of plant associated with the complete power generation systems.

Products include Dynamic Uninterruptible Power Systems, Diesel and Gas Generators, Battery Storage and Microgrid Systems. The role also involves supporting the installation, commissioning and testing of new MTU power generation systems. There is also a requirement to provide 365/24/7 emergency on call coverage as part of the Field Service Engineers on call rota.

Why Rolls-Royce?

Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount.

We are proud to be a force for progress, powering, protecting and connecting people everywhere and we want to ensure that the excellence and ingenuity that has shaped our history continues into our future, and we need people like you to come and join us on this journey.

What we offer

We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts.

What you will be doing:

• Comply with all relevant Health and Safety legislation applicable to the role.
• Carry out Service Work on Dynamic Uninterruptible Power Systems, Diesel and Gas Generators, Battery Storage and Microgrid Systems.
• Carry out Repair Work on Dynamic Uninterruptible Power Systems, Diesel and Gas Generators, Battery Storage and Microgrid Systems Diesel Engines, Gas Engines, Generators, their Ancillaries and Controls Systems.
• Carry out Commissioning Dynamic Uninterruptible Power Systems, Diesel and Gas Generators, Battery Storage and Microgrid Systems to ensure that all products and systems are ready for the customer.
• Provide 365/24/7 emergency on call coverage as part of the Field Service Engineers call out rota.
• To compile Technical Reports on completion of each job detailing the work undertaken and the reasons why.
• To use diagnostic tools and procedures and identify faults which can be communicated to the customer.
• Support other service and sales activities as directed. e.g. attending meetings with other department representatives
• To be responsible for stock control of parts and equipment that are in their care.
• As and when required perform duties in the workshop.

Who we’re looking for:

At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process.

The Field Service Engineer job is home based however the engineer may be required to work in the offices / workshops in East Grinstead when not in the field. The job is physically demanding and the job requires a disciplined individual who is capable of delivering / communicating the high standards expected of a blue chip company.

For this role we are looking for someone with:

• An enthusiastic person with good communication skills.
• Able to work both independently and as part of a team when required.
• Must be qualified / conversant with MTU power generation products and balance of plant associated with complete power generation systems. Capable of using both traditional and PC based diagnostics.
• Computer Skills – Computer literate with good keyboard skills. Proficient in MS Office, particularly Word, Excel and email. On the job training will be provided for SAP, C4S, CCC, MTU Go Care, MTU Business Portal & Warranty System.
• Full and Clean Driving Licence, UK Passport Holder
• Experience of working autonomously in the Field.
• Appropriate qualifications in Mechanical or Electrical Engineering or similar relevant qualification or demonstrable industry experience.
• Ideally sound knowledge of CDM including relevant qualification plus/or IOSH/NEBOSH H&S qualification.
• GCSE English and Maths or equivalent.
• Willingness to Travel - The successful applicant will be required to travel extensively within the UK & ROI and may on occasion be additionally required to spend time overseas including annual product training in Germany.

Please be aware that the priority will be given to employees identified as being at high risk.

The professional level and the salary of the position will be dependent on the skills and experience of the successful candidate.

It is advised that you inform your current manager of your application for this role.

We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives which are crucial to innovation and problem solving. We believe the more diverse perspectives we have, the more successful we’ll be. By building a culture of caring and belonging, we give everyone who works here the opportunity to realise their full potential.

The Business Unit Power Systems of Rolls-Royce provides world-class power solutions and complete life-cycle support under our product and solution brand mtu . Through digitalization and electrification, we strive to develop drive and power generation solutions that are even cleaner and smarter and thus provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility.

We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These clean and technologically-advanced solutions serve our customers in the marine and infrastructure sectors worldwide.