Field Service Engineer

First Military Recruitment Ltd; Tyseley; On-site; GBP 80,000 - 100,000; Full time

Job summary

A recruitment agency is seeking a Field Service Engineer to perform maintenance and repairs on automated systems. The successful candidate will ensure high standards of customer satisfaction and adherence to health and safety procedures. Prior experience and a Level 3 Electrical Qualification are essential for this role. Competitive salary and additional benefits are offered.

Benefits

Company Van

Overtime

Benefits

Qualifications

• Must possess a Level 3 Electrical Qualification.
• Experience with automated systems or material handling equipment is preferred.
• Excellent diagnostic and problem-solving skills required.

Responsibilities

• Perform servicing, maintenance, and repairs on automated storage and retrieval systems.
• Diagnose faults and implement effective solutions.
• Maintain accurate service records and documentation.

Skills

Level 3 Electrical Qualification

Mechanical Engineering

Electrical Engineering

Diagnostic Skills

Communication Skills

Customer Focus

Problem-Solving Skills

Education

Level 3 Electrical Qualification

Job description

Overview

AR779 - Field Service Engineer

Location: Birmingham

Salary: £36,500 + Overtime + Company Van + Benefits

First Military Recruitment are currently seeking a Field Service Engineer on behalf of one of our clients. The successful candidate will be responsible for carrying out routine maintenance, servicing, and repairs to a wide range of automated storage and retrieval systems. The role requires professionalism, attention to detail, and a strong customer focus, ensuring that all work is completed to the highest standards and customer satisfaction is maintained at all times.

Our client strongly encourages applications from ex-military personnel; however, all candidates will be considered.

Duties and Responsibilities

• Servicing, maintenance, and repair of automated storage and retrieval systems.
• Diagnosing faults and implementing effective solutions.
• Performing routine inspections and preventative maintenance.
• Maintaining accurate service records and completing relevant documentation.
• Liaising with customers to understand their needs and provide professional advice.
• Ensuring all health and safety procedures are adhered to.
• Ordering and managing spare parts requirements.
• Representing the company in a professional manner, acting as a brand ambassador at all times.
• Supporting colleagues and providing assistance on larger installation and service projects where required.

Skills and Qualifications

• Level 3 Electrical Qualification (essential).
• Strong mechanical and/or electrical engineering background.
• Previous experience with automated systems, material handling equipment, or similar machinery is highly desirable.
• Excellent diagnostic and problem-solving skills.
• Strong communication skills - both written and verbal.
• Ability to work independently and as part of a wider team.
• Customer-focused with a proactive and professional approach.
• Full UK driving licence.