Feature Owner and Planning Manager

Prudential Distribution; City of Edinburgh; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading financial services company based in Edinburgh is seeking a Feature Owner and Planning Manager to drive digital initiatives. You will manage the experience backlog, collaborate with feature teams, and ensure features are delivered effectively. The ideal candidate has strong organizational and communication skills, along with experience in digital environments. This full-time role offers competitive benefits and a flexible work environment.

Benefits

Valuable pension scheme

38 days annual leave

Health & Protection cover

Qualifications

• Proven experience in feature management or similar roles within digital environments.
• Strong organizational skills and attention to detail.
• Experience working with multiple priorities simultaneously.

Responsibilities

• Manage and refine the product backlog ensuring documentation is up to date.
• Coordinate the transition of work from feature teams into execution channels.
• Engage with stakeholders ensuring clear communication of objectives.

Skills

Feature management

Business analysis

Communication skills

Agile methodologies

Backlog management

Stakeholder management

Tools

Jira

AEM

Job description

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years we have a long history of innovation in savings and investments combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments Asset Management and Life work together to provide access to balanced long‑term investment and savings solutions.

Through telling it like it is owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role.

The Role: Feature Owner and Planning Manager

The Feature Planning Lead is pivotal in driving digital initiatives forward by expertly managing the experience backlog and ensuring the successful delivery of features. This position works in close collaboration with feature teams to oversee and maintain the backlog and partners with the website management team to coordinate the deployment of completed work. Reporting directly to the Senior Digital Experience Manager the Feature Planning Lead acts as the essential bridge between business needs and technical delivery ensuring that features are clearly defined, effectively prioritised and consistently delivered to meet both user and business objectives.

What We’re Looking For

We seek a collaborative team player who thrives in a fast‑paced environment and is passionate about digital engagement and continuous improvement. The ideal candidate will demonstrate adaptability, a commitment to delivering exceptional digital experiences and a drive to foster ongoing development and innovation in all aspects of feature planning and delivery.

Key Responsibilities

• Backlog and Requirement Management: manage and continually refine the product backlog ensuring that all tasks, user stories and requirements are clearly documented and kept up to date.
• Collaborate closely with feature teams to plan and deliver backlog items ensuring that delivery is closely aligned with business priorities and customer needs.
• Define and gather user requirements establishing explicit acceptance criteria for new features and functionalities.
• Translate business requirements into actionable user stories and acceptance criteria maintaining a backlog that is transparent and aligned with the overarching roadmap priorities.
• Planning and Delivery: own and manage the end‑to‑end planning process for digital features ensuring all work aligns with business priorities and fits within capacity constraints.
• Build and maintain a comprehensive feature roadmap mapping out delivery timelines and interdependencies across multiple teams.
• Coordinate the smooth transition of work from the Feature team into the Execution channel teams ensuring timely and efficient delivery.
• Support the smooth execution of digital projects through ongoing collaboration with both feature teams and execution channel teams.
• Collaboration and Stakeholder Engagement: liaise with the website management team and the wider Execution channels team to coordinate the rollout and implementation of delivered features.
• Liaise with the wider Digital Experience and Digital Design teams to ensure a deep understanding of user needs which is reflected in feature planning and prioritisation.
• Act as the primary liaison between business stakeholders and delivery teams ensuring clear communication of objectives, progress and potential risks.
• Gather feedback, clarify requirements and champion the continuous improvement of digital experiences.
• Manage expectations and deliver regular updates to senior stakeholders.
• Delivery Support: participate in agile ceremonies ensuring that the backlog is always ready for sprint planning and that features are delivered to specification and on schedule.
• Assist with release planning, business acceptance testing (BAT) and the tracking of Key Performance Indicators (KPIs) to support successful delivery.

Key Skills and Experience Required

• Proven experience in feature management, business analysis or similar roles within digital or web‑based environments.
• Strong organisational skills and meticulous attention to detail with the capacity to manage multiple priorities simultaneously.
• Excellent communication skills enabling effective collaboration with cross‑functional teams and stakeholders.
• Solid understanding of agile delivery frameworks with experience in Scrum teams and agile methodologies.
• Proficiency in backlog and roadmap management tools such as Jira (or similar).
• Demonstrated ability to write high‑quality user stories and acceptance criteria.
• Strong stakeholder management skills and the ability to translate business requirements into technical specifications.
• Experience working with content management systems and leading technology platforms such as AEM.

What We Offer

• Valuable pension scheme of 18% with 13% made up of Employer Contributions and 5% Employee Contributions.
• Share Save and Share Incentive Plan together with access to financial wellbeing and support services.
• 38 days annual leave including bank holidays with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy.
• Inspiring Families policy including comprehensive support and paid parental leave covering maternity, adoption, surrogacy and paternity leave.
• Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you with family options.
• Full‑time employment with a diverse workforce and inclusive culture. We welcome candidates with long‑term health conditions, disabilities or neuro‑divergent conditions and are a Disability Confident Leader.
• Equal opportunities policy promoting diversity across gender, ethnicity, age, sexuality, nationality, disability or long‑term condition.

Work Level

Experienced Colleague

Reports To

Senior Digital Experience Manager

Recruiter

Phoebe Ewers

Closing Date

20th November 2025

Employment Type

Full‑Time

Vacancy

1