Executive Assistant to CEO & CFO (12 months FTC)

Trustpilot; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading consumer review platform in London seeks an experienced Executive Assistant to support C-level executives. This role involves managing calendars, organizing global travel, and maintaining the corporate calendar. The ideal candidate is highly organized, discrete, and possesses strong communication skills. This position offers a competitive salary, flexible working options, and various employee benefits.

Benefits

Competitive salary package

25 days holiday + development opportunities

Commuter benefits and health support

Qualifications

• Experience supporting a CEO at Board level is required.
• Highly organised and detail-oriented.
• Discreet and trusted with high integrity.

Responsibilities

• Provide executive assistance to CEO & CFO.
• Manage calendars, inboxes, and travel logistics.
• Draft meeting agendas and follow-up on actions.

Skills

Organisational skills

Communication skills

Analytical thinking

Emotional intelligence

Tools

Google Suite

Job description

Overview

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform. There is exciting work ahead. We are seeking an experienced Executive Assistant to support C-level executives in our busy London office and partner with the CEO & CFO to anticipate needs and prioritise tasks with a proactive, "No task is too big or too small" mindset.

This is an amazing opportunity for an Executive Assistant to join our exciting company and provide committed support to C-level executives based in our London office.

Responsibilities

• Executive assistance to the CEO & CFO
• Managing calendars and inboxes: prioritise, resolve conflicts, manage time zones, and communicate changes clearly
• Drafting complex meeting agendas, note-taking and following-up on actions to maintain momentum
• Organising and coordinating global travel including transport, accommodation and visas
• End-to-end coordination of quarterly offsites for the Executive Leadership Team, including venue finding and agenda setting
• Coordination of team summits, events and offsites
• Frequent travel to our Copenhagen office (and other locations as required) for Executive Leadership meetings and offsites
• Owning the production of the annual corporate calendar and ensuring it is kept up-to-date throughout the year
• Partnering with the Company Secretary to provide assistance with scheduling Board meetings and providing in-person support during Board meetings
• Partnering with Head of Investor Relations in setting up meetings with brokers and shareholders, including onsite support during Financial Results presentations
• Managing expenses and purchase orders
• Ad-hoc support for other execs and acting as part of a team of Executive Assistants, providing backup as needed
• Flexibility in working hours is occasionally required

Qualifications

• Experience supporting a CEO at Board level is required
• Highly organised and detail-oriented with the ability to anticipate needs and be 2+ steps ahead
• Discreet and trusted with a high degree of integrity and confidentiality
• Strong English communication skills at a business level
• Analytical thinker who can draw conclusions from information and present the big picture
• High emotional intelligence and ability to adapt to different personalities/cultures
• Willingness to get to know the team and contribute to a positive culture
• Good IT skills and ability to learn new systems quickly (Google Suite)
• Ability to thrive in an innovative environment where no two days are alike
• Willing to work in the office 2-3 days per week (Tues-Thurs)

What we offer

• The chance to be part of an exciting global growth journey
• Opportunity to work with professional, enthusiastic people in a rapidly growing company
• Inclusive, equal-opportunity workplace with diverse perspectives
• Competitive salary package and bonus scheme
• Opportunities to grow skills and develop your career
• A vibrant culture with snacks, social events and a dynamic office environment
• International, diverse and fun working environment

What’s in it for you

• Flexible working options to balance what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years
• Two paid volunteering days per year
• Learning and development opportunities via Trustpilot Academy, LinkedIn Learning and Blinkist
• Pension and life insurance; health benefits
• Mindfulness resources and wellbeing support
• Paid parental leave
• Commuter benefits such as season ticket loan and cycle-to-work scheme
• Central office with amenities and regular social events
• Access to deals and discounts; independent financial and mortgage advice

About us

Trustpilot began in 2007 to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are open, independent, and impartial, helping consumers make right choices and businesses build trust and grow. Today, we have more than 300 million reviews and 64 million monthly active users, with 1,000+ employees and offices worldwide. We are an equal opportunity employer and value diverse perspectives and ideas.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive. We will consider all applications without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status.

Trustpilot is a global company and our data practices protect your personal information. Your data may be transferred, accessed, and stored globally as necessary for the purposes described in our Privacy Policy.