Executive Assistant & Office Manager, Vet Lab

Animal & Plant Health Agency; City of Westminster; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A government agency in the UK is seeking an administrative support officer to enhance the delivery of proficiency testing products and services for veterinary laboratories globally. The successful candidate will provide administrative and customer service support, manage enquiries, prepare shipping documentation, and maintain compliance with ISO standards. This full-time position involves some remote work flexibility and requires periodic travel. Strong communication and organizational skills are essential for this role.

Qualifications

• Proficient written and verbal communication skills are required.
• Highly organised with excellent electronic record-keeping abilities.
• Experience with customs and shipping documentation is necessary.

Responsibilities

• Provide administrative support to veterinary laboratories worldwide.
• Manage customer enquiries through email and phone.
• Prepare shipping documentation for biological materials.
• Ensure adherence to ISO standards and safety procedures.

Skills

Good written and verbal communication skills

Organisational skills

Data-entry skills

Proficient with MS Excel, Word, One Drive, Teams and SharePoint Online

Experience handling customs and shipping processes

Ability to balance multiple tasks

Job description

A government agency in the UK is seeking an administrative support officer to enhance the delivery of proficiency testing products and services for veterinary laboratories globally. The successful candidate will provide administrative and customer service support, manage enquiries, prepare shipping documentation, and maintain compliance with ISO standards. This full-time position involves some remote work flexibility and requires periodic travel. Strong communication and organizational skills are essential for this role.