Estates Receptionist & Admin - Flexible, Impactful Support

The University of Birmingham; Birmingham; On-site; GBP 27,000 - 29,000; Full time

Job summary

A prestigious university located in Birmingham is seeking an administrative support staff member to provide proactive assistance within their Estates department. This full-time role requires strong organizational and communication skills, with responsibilities ranging from visitor management to data processing. The successful candidate will be expected to work independently and contribute to improving departmental processes. Applicants should have relevant professional experience and a strong IT background, particularly in Microsoft Office. The position comes with a generous salary and benefits package.

Benefits

40 days paid holiday

Occupational sick pay

Pension scheme

Flexible working arrangements

Subsidised childcare

Qualifications

• Professional experience in a similar administrative role.
• Ability to manage tasks independently and proactively.
• Experience with complex systems, e.g., student databases.

Responsibilities

• Provide accurate information to stakeholders.
• Act as a point of contact for visitors.
• Maintain key records and perform audits.

Skills

Good IT skills

Excellent communication skills

Organizational skills

Customer service

Ability to work on initiative

Education

GCSEs to a minimum of grade C/4 in English and Mathematics

Tools

Microsoft Office

Job description

A prestigious university located in Birmingham is seeking an administrative support staff member to provide proactive assistance within their Estates department. This full-time role requires strong organizational and communication skills, with responsibilities ranging from visitor management to data processing. The successful candidate will be expected to work independently and contribute to improving departmental processes. Applicants should have relevant professional experience and a strong IT background, particularly in Microsoft Office. The position comes with a generous salary and benefits package.