e-Rostering System Administrator

Whittington Hospital NHS Trust; London; On-site; GBP 37,000 - 46,000; Full time

Job summary

A healthcare organization in London is seeking an enthusiastic individual to join the eRostering Team. The role involves implementing and supporting the electronic rostering system, requiring high IT literacy and experience in training. Ideal candidates should have previous NHS experience and be adept in data interrogation and Excel. The position offers a salary of £37,259 to £45,356 per annum.

Qualifications

• Educated to A level or equivalent relevant experience in job role.
• Experience in using Allocate Optima system.
• Previous experience of working in an NHS Organisation.

Responsibilities

• Provide first-line helpdesk support for Optima system.
• Ensure contractual information is updated on Optima.
• Identify and promote best practice in roster creation.

Skills

IT literacy

Experience with information systems

Training delivery

Excellent organisation skills

Data interrogation for problem solving

Education

A level or equivalent relevant experience

IT Qualification

Tools

Allocate Optima system

Microsoft Office Suite

Excel (intermediate level)

Job description

An exciting opportunity has arisen for an enthusiastic, dynamic individual to join the eRostering Team at Whittington Health. The team are responsible for the implementation and maintenance of the electronic rostering system whilst offering support, training and guidance to users of all levels to ensure safe and effective rostering along with effective and accurate absence and time and attendance reporting.

The successful candidate will have high levels of IT literacy with recent extensive experience of using information systems, ideally with e-Rostering modules. Experience of delivering training would be beneficial.

We are seeking highly motivated, proactive and dynamic individuals to join our Corporate Team. You will need to understand the clinical environment and be able to advice on methods of improving rostering practices for all staff groups that will benefit patients and drive out financial savings.

You will be capable of demonstrating that you can engage with operational staff to gather requirements, configure the Healthroster system, and provide training on the system for managers. As well as possessing excellent organisation skills and experience, you will be able to demonstrate that you can engage effectively with a wide and varied workforce to ensure that the new system delivers the intended benefits.

Main duties of the job

The main duties of this role are to provide first-line helpdesk support and to provide end users of the Optima system with advice and guidance on effective rostering principles. To ensure the posting and contractual information are kept updated on Optima in line with theinformation on ESR. In addition, to identify and promote best practice in roster creation and ensure rosters consistently meet the required qualitystandards.

The appointed individual will be required to work across departments and at different levels of theorganisations to inspire, design, and support change as well as delivering technical and administrative support. The role will present a number of opportunities to gain exposure to the manyfacets of eRostering.

About us

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

Job responsibilities

Please refer to the attached job description and person specification for more information regarding the main duties of this job role and required experience, skills & aptitudes and personal qualities & attributes.

Person Specification

Education/ Qualifications

• Educated to A level or equivalent relevant experience in job role.
• IT Qualification

Experience

• Experience in using Allocate Optima system
• Experience of using the Microsoft Office Suite, including Excel at intermediate level.
• Previous experience of working in an NHS Organisation
• Knowledge, understanding and experience in creating robust working rosters within Optima
• Experience of providing business/project support
• Understanding of Working Time Directives
• Significant knowledge and experience of using Allocate Software Optima Suite as a system administrator (including configuration of team rules, global patterns, and templates).
• Delivering training to large, small groups or on a 1:1 basis on Optima system in an NHS environment.
• Knowledge of Electronic Staff Record (ESR).
• Ability to undertake essential training as required by the role and by Trust
• Experience of interrogating data systems for problem solving and troubleshooting.
• Ability to review, interpret and apply complex instructions, some of which are technical in nature.
• Ability to respond to and prioritise a variety of urgent and important demands for work and meet the required deadlines.
• Ability to plan and prioritise own workload whilst maintaining consistency and quality. Using own initiative and knowing when to escalate to manager.
• Ability to work both independently and as part of a team with a flexible and adaptable approach to working arrangements.
• Understanding of Information Governance and Data Protection Act/GDPR.
• Knowledge of budgets and establishments and impacts on Optima.
• Advanced MS Excel skills including, but not limited to, Data filter, Pivot Table & Lookup.
• Understanding of the staffing needs of a clinical workforce.

Personal Qualities & Attributes

• Efficient, effective, and respectful communicator with a good telephone manner.
• Excellent interpersonal, organisational, and written/verbal communication skills
• Focused and calm under pressure.
• Quality oriented and methodical.
• Flexible and proactive, able to work under own initiative to find solutions to customer problems.
• Adaptable and enthusiastic.
• Commitment to own personal development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Workforce Rostering and Information Manager

£37,259 to £45,356 a yearPer Annum Including HCAS