Dynamics 365 Lead (Remote) & CRM Architect – UK/EMEA

Digital Waffle; Remote; GBP 65,000 - 75,000; Full time

Job summary

A growing international organisation is seeking a Dynamics 365 Manager to lead CRM initiatives across the UK and EMEA. This role involves overseeing Microsoft Dynamics 365 CE operations, engaging with regional teams, and managing enhancements. Candidates should possess extensive IT experience, particularly with Dynamics 365, and have strong communication skills. The opportunities for process improvement and project leadership are significant in this fully remote position.

Qualifications

• 10+ years of progressive IT experience with hands-on Microsoft Dynamics 365 CE.
• Strong background in CRM functional design, configuration, and delivery.
• Exceptional communication skills working with distributed teams.

Responsibilities

• Act as the main IT representative for UK/EMEA stakeholders.
• Oversee the configuration and performance of Microsoft Dynamics 365 CE.
• Lead small to mid-size CRM projects from requirements to go-live.
• Coordinate with third-party partners to deliver reliable support.

Skills

Microsoft Dynamics 365 CE

CRM functional design

Power Platform

Exceptional communication

Project management

Tools

Power Automate

Power Apps

Power BI

Azure integrations

Job description

A growing international organisation is seeking a Dynamics 365 Manager to lead CRM initiatives across the UK and EMEA. This role involves overseeing Microsoft Dynamics 365 CE operations, engaging with regional teams, and managing enhancements. Candidates should possess extensive IT experience, particularly with Dynamics 365, and have strong communication skills. The opportunities for process improvement and project leadership are significant in this fully remote position.