Duty Manager

Everyone Active; Normanby by Spital CP; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading leisure centre operator in the United Kingdom is seeking a motivated individual for a supervisory role at their Normanby by Spital location. The successful candidate will oversee daily operations, ensure health and safety compliance, and uphold high customer service standards. Candidates should possess supervisory experience, excellent communication skills, and relevant fitness qualifications. Benefits include a competitive salary, opportunities for career development, and free membership to over 200 centres nationwide.

Benefits

Competitive salary

Opportunities for development

Free membership to over 200 centres

Qualifications

• Experience in a supervisory role at a busy leisure centre.
• Ability to lead and motivate a diverse team.
• Focus on high customer service standards.

Responsibilities

• Oversee day to day operations of the centre.
• Ensure health and safety standards are met.
• Drive customer service excellence.

Skills

Supervisory experience

Customer service

Team leadership

Communication skills

Time management

Education

Fitness Level 2

National Pool Lifeguard qualification

First Aid at Work

Pool Plant Operators qualifications

Job description

The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team.

Everyone Active is currently seeking an ambitious and self-motivated individual to take on this role and embrace our brand mission of 30 minutes of activity 5 times a week.

Responsibilities

• Have experience in a supervisory role at a busy leisure centre
• Be able to lead and motivate a diverse team fully embracing our company values
• Be focused on high customer service standards
• Have excellent verbal, written and IT communication skills
• Create an environment where colleagues can achieve their full potential
• Have a proven track record in cost control and driving income in all areas of the business
• Demonstrate exceptional time management and deadline compliance

• Fitness Level 2, National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications will need to be achieved within a set timescale if not qualified.
• This position will involve day, evening and weekend work, including public holidays.

Benefits

Well, along with a competitive salary and opportunities for development, you\'ll also get to enjoy working in a vibrant, exciting and friendly environment. Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 200 plus centres nationwide.