Digital Transformation Manager

Veolia Environmental Services (Uk) Plc; Metropolitan Borough of Solihull; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading environmental services company is seeking a Digital Transformation Manager to enhance data management and drive efficiencies through technology. You will be responsible for improving back office processes and implementing digital strategies to support operational teams. Ideal candidates will have a degree in relevant fields and strong data skills. The role offers a salary up to £35,000, with a total package up to £42,000 including benefits, and allows for hybrid working.

Benefits

25 days annual leave

Access to company pension scheme

Discounts on groceries and retailers

Access to resources for health

24-hour access to virtual GP

One paid volunteer day

Ongoing training opportunities

Qualifications

• Proven experience in operational or analytical management supporting business change.
• Able to work independently.
• Strong relationship management skills.

Responsibilities

• Own and rethink back office processes to continuously improve efficiency.
• Maintain operational data to the highest standard.
• Implement advances in technology for digitisation.

Skills

Problem-solving ability

Communication skills

Data manipulation skills

Excel/Google Sheets

Education

Degree in Science, Business, Information Systems, Environmental Sciences or Geographical Information Science

Tools

Power BI

SQL

GIS

Job description

Overview

As a Digital Transformation Manager you will work at your customers' sites using advanced data and technology to reduce the administrative burden our operational teams face by automating the back office system. You will also work with the onsite management team to improve the quality and use of data to achieve operational and client requirements.

Responsibilities

• Own and rethink back office processes to continuously review and improve so they are fit for purpose, accurate and lean.
• Take ownership of operational data and maintain it to the highest standard, making sure it is accurate and up to date.
• Develop and implement the latest advances in technology to drive the digitisation of our services.
• Support the implementation of our digital training strategy and deliver operational end‑user training.
• Support the delivery of a data‑driven approach to service management where operational front‑line managers have confidence in using Management Information systems to make better business decisions.
• Capture requirements for both system changes and reporting improvements to ensure both are fit for purpose and are being used as efficiently as possible.
• Support our teams with service changes, driving efficiency through routing improvements, using spatial (GIS) technology to assist.
• Manipulate large datasets to perform service analysis as part of work on our operational systems.

Qualifications

• Degree level qualification in Science, Business, Information Systems, Environmental Sciences or Geographical Information Science.
• Able to work independently.
• Proven experience in operational or analytical management supporting business change.
• High problem‑solving ability.
• Strong relationship management and excellent communication skills to provide information confidently and enable the end‑user to understand complex data analysis (the ability to make the complex simple for end users).
• Strong data skills and use of Excel/Google Sheets.
• Desirable: practical understanding of Power BI, SQL, GIS.

Benefits

• 25 days annual leave
• Access to our company pension scheme
• Discounts on groceries and well‑known retailers
• Access to a range of resources to support physical, mental and financial health
• 24‑hour access to a virtual GP, 365 days a year, for you and your family
• One paid day leave every year to volunteer and support your community
• Ongoing training and development opportunities

Salary & Working Hours

Salary up to £35,000, with a total package up to £42,000 including Veolia benefits (bonus scheme and enhanced pension). Hours: full time, 40 hours per week, Monday to Friday. Location: travelling to our Solihull depot with flexible and home working (hybrid working).

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. We are a Disability Confident Employer and committed to ensuring all applicants receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace.