Digital Learning Administrator

NHS; Rochdale; On-site; GBP 30,000 - 40,000; Full time

Job summary

A healthcare organization seeks a Digital Learning Administrator to manage and optimize its digital learning platforms. The role involves overseeing the Learning Management System (LMS), assisting in content creation, and ensuring an engaging learning experience. Ideal candidates will have a minimum of 3 years of experience, strong MS Office skills, and proficiency in learning technologies. Competitive salary and benefits are offered.

Benefits

Access to NHS pension scheme

25 days annual leave plus bank holidays

Additional day off for birthday

Training opportunities

NHS discounts

Qualifications

• Minimum 3 years of experience in a similar role.
• Strong ability to learn new IT systems and technologies.
• Familiarity with digital marketing tools and learning technologies.

Responsibilities

• Oversee the Learning Management System operations and user support.
• Assist in the creation and maintenance of digital learning content.
• Administer course enrolment and reporting functions.

Skills

Experience in digital learning or LMS administration

Advanced proficiency in Microsoft Office

Excellent written and verbal communication skills

Strong organisational and workload management skills

Knowledge of digital accessibility standards

Tools

AI tools for content creation

Video editing software

Graphic design tools

Microsoft Office Suite

Job description

As our Digital Learning Administrator, you will beintegral to the management and optimization of our digital learning platformsand resources. You will oversee our Learning Management System (LMS) and assistin the creation, delivery, and maintenance of digital learning content. With akeen eye for detail and a proactive approach, you will enhance the learningexperience for our participants by ensuring seamless access to engaging andeffective learning materials.

Main duties of the job

• Administer course enrolment, course building, and reporting on the LMS.
• Ensure accurate capture of training records in the LMS.
• Provide first point of contact support for teams regarding LMS and performance management systems.
• Complete course booking and evaluation administration.
• Administer induction training and annual engagement surveys.
• Provide reports and Management Information as needed.
• Support L&D Business Partners and HR colleagues in implementing new initiatives aligned with the People strategy.

About us

Rochdale Health Alliance is a GP federation, which is a group of general practices forming an organisational entity and working together, within the local health economy and share responsibility for the delivery of high quality, NHS patient-focussed services for its communities.

GP practices across the Rochdale borough, who have historically worked independently, have come together to work in a federated model to improve healthcare across the Heywood, Middleton and Rochdale (HMR) neighbourhoods.

Rochdale Health Alliance (RHA) was established in 2016, by GP practices from across the Rochdale Borough, to streamline the way in which services are delivered and to contribute to the development of the wider health and social care provision across the Borough.

Retaining their own identity and autonomy, general practitioner (GP) practices will work together and support community and hospital services, including the public and voluntary sector, to ensure healthcare is coordinated for the residents of the Rochdale borough.

We offer competitive salaries, access to NHS pension scheme, 25 days annual leave on commencement plus bank holidays; an additional day off for birthday; access to training opportunities, blue light card, NHS discounts.

Job responsibilities

LMS Administration

• Support the day-to-day operation of the LMS, including course setup, portal configuration, content uploads, and troubleshooting user issues.
• Identify and resolve LMS system issues or escalate as necessary.
• Support with maintaining an organised library of course materials, resources, and question pools.
• Assist in the development and maintenance of digital course materials, including slides, interactive PDFs, and videos.
• Support the design of visually appealing PowerPoint presentations that align with Academy guidelines.
• Perform regular quality checks to ensure digital content is accurate, functional, and accessible.
• Test new technologies, including eLearning, video, and graphic design tools.
• Provide support with formatting across Microsoft Word, Excel, PowerPoint.
• Send weekly and monthly post-course communications to participants.
• Collaborate with trainers to review and update course content.
• Assist with sending marketing emails and attending expos and events.

Virtual Producer Support

Provide technical assistance with audio, connection settings, and general IT setup during virtual sessions.

• Facilitate virtual interactions, including breakout rooms, whiteboards, polls, role play, and Q&A.
• Communicate with participants before, during, and after virtual sessions.

Additional Responsibilities

• Act as the teams system expert for the LMS and other related systems.
• Ensure statutory, regulatory, and contractual requirements are met in training programs.
• Coordinate mandatory training modules and changes to the training matrix.
• Assist in sourcing internal and external training providers and developing bespoke training packages.
• Review external training courses to ensure quality standards and alignment with internal needs.
• Regularly assess completed training sessions and make recommendations for improvements.
• Attend and actively engage in academy-related meetings such as the Learning and Development Forum, academy team meetings, and project meetings.
• Coordinate organisational training needs analysis.

Person Specification

Experience

• minimum 3 years of experience in a similar digital learning or LMS administration role.
• Advanced proficiency in Microsoft Office, especially Word, Excel, and PowerPoint.
• Strong ability to learn new IT systems and technologies.
• Excellent written and verbal communication skills.
• High attention to detail and accuracy.
• Strong organisational and workload management skills.
• Familiarity with digital marketing tools and learning technologies.
• Experience using AI tools for content creation and task automation.
• Knowledge of digital accessibility standards and compliance.
• Skills in video editing, graphic design, or multimedia production.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.