Design Services Technician Water Management Division

ACO; Shefford; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A global leader in water management solutions based in Shefford is seeking a Design Services Technician to provide technical guidance on drainage and water management solutions. Ideal candidates are customer-focused with problem-solving skills, ideally with a background in civil engineering. The position offers a competitive salary, a comprehensive benefits package, and opportunities for professional growth in a collaborative work environment. Hybrid working scheme available.

Benefits

Competitive salary and benefits package

Opportunities for professional growth

Hybrid Working Scheme

Collaborative and inclusive work environment

Qualifications

• Proven experience in a customer-focused role, preferably within the construction industry.
• Enthusiastic and motivated to provide excellent customer service.
• Effective problem-solving skills with attention to detail.

Responsibilities

• Provide technical guidance and advice on drainage and water management solutions.

Skills

Customer service orientation

Problem-solving skills

Attention to detail

Teamwork

Proficiency in MS Office

Education

Degree/HNC/HND in civil engineering or related field

Tools

ERP software

Job description

Overview

Do you have or want experience of working in a technical design or civil engineering role? Are you looking for a new opportunity which allows you to provide a market leading level of customer service and technical advice, built around excellent product knowledge?

ACO is a leading global provider of innovative water management solutions, specialising in the design, development and manufacturing of high-quality products for the construction industry. With a commitment to sustainable practices and cutting-edge technology, we help our customers manage water effectively, protecting valuable resources and improving the environment.

We are looking for someone who is customer and solution focused with a commercially creative mindset. You don\'t need a specific degree - your passion for problem-solving and eagerness to learn are what matters most. You will work directly with experienced and supportive colleagues who are committed to providing hands-on training and development, helping you build your technical skills in a supportive environment.

As an ACO Water Management Design Services Technician, you will provide technical guidance and advice to customers on drainage and water management solutions, including preparing take-offs, value engineering and undertaking quality assurance from technical drawings.

To apply for this position, you must reside within a commutable distance to our office in Shefford, Bedfordshire, SG17 5TE, ideally no more than within a 25 mile radius. For further information or to arrange an informal call, please contact Liz Edwards at [e-mail].

Responsibilities

• Provide technical guidance and advice to customers on drainage and water management solutions, including preparing take-offs, value engineering and undertaking quality assurance from technical drawings.

About you

We\'re not expecting you to tick every box - if your values align with ours and you\'re excited by the role, we encourage you to apply.

• Proven experience in a customer focused role, preferably within the construction industry or a related business to business field.
• A degree/HNC/HND in a relevant field, ideally civil engineering, or relevant experience in a similar role or industry. There may be the possibility of supporting a relevant Level 4 apprenticeship in this role depending on experience and subject to entry requirements.
• Enthusiastic and motivated to provide market leading levels of customer service.
• Effective problem-solving skills, including great attention to detail.
• Ability to work within a team and thrive in a fast-paced environment.
• Proficiency in, or adept in learning, MS Office applications and ERP software.

Please note: We are not able to support sponsorship/visa requirements for this role. Applications will only be considered via the recruitment portal and we reserve the right to close the advert early. Whilst we appreciate the expertise and support of our recruitment partners, we are not looking to engage with agencies for this role.

We offer

• Competitive salary and benefits package - we want to reassure candidates that we offer a comprehensive total reward package reflecting the value we place on our people. Please provide details of your salary package expectations with your application.
• Robust induction process with engagement across all aspects of the business.
• Opportunities for professional growth and career advancement.
• Collaborative and inclusive work environment.
• The opportunity to take advantage of our Hybrid Working Scheme which allows you to work from home for up to 2 days per week after your initial induction process.
• Exposure to cutting-edge technologies and innovative solutions.
• Full details of the job role are available in the attached role description.