Deputy GM: Fast-Track to General Manager | Lead & Grow

Flow Sports Personnel Ltd; Swindon; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading leisure and hospitality company in Swindon is looking for an ambitious Deputy Manager to oversee the operations in the absence of the General Manager. The successful candidate will coach and develop the team, ensure customer satisfaction, and meet financial targets. With a supportive environment and opportunities for career growth, this role offers competitive pay and numerous benefits, including bonuses and generous holiday allowances.

Benefits

Bonus opportunities

Employee discounts

28 days holiday

Ongoing training and development

Qualifications

• Minimum of eighteen months experience in a customer-facing management role.
• Evidence of delivering on financial targets.
• Passion for people and customer service.

Responsibilities

• Coach and mentor the team on shift and ensure customer satisfaction.
• Support the General Manager with back of house duties.
• Deliver financial targets and maintain service standards.

Skills

Customer service

Coaching and developing a team

Business and sales acumen

Ability to work nights and weekends

Job description

A leading leisure and hospitality company in Swindon is looking for an ambitious Deputy Manager to oversee the operations in the absence of the General Manager. The successful candidate will coach and develop the team, ensure customer satisfaction, and meet financial targets. With a supportive environment and opportunities for career growth, this role offers competitive pay and numerous benefits, including bonuses and generous holiday allowances.