Data Center Technician II

Google Inc.; City Of London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading technology company based in London is seeking an Operations Technician to manage hardware infrastructure and support cloud services. Responsibilities include deploying and maintaining data center operations, troubleshooting server issues, and participating in project teams. The ideal candidate holds a Bachelor’s degree and has experience with operating systems and networking protocols. This role requires physical strength for equipment handling and a commitment to safety standards.

Qualifications

• Experience with computer hardware and server hardware troubleshooting.
• Ability to lift and carry equipment up to 50 lbs following safety guidelines.
• Experience in a data center or network operation center.

Responsibilities

• Contribute to the deployment and maintenance of cloud infrastructure.
• Lead troubleshooting and resolve technical issues regarding equipment.
• Help test and troubleshoot new server hardware components.

Skills

Operating systems

Networking protocols

Computer hardware troubleshooting

Project management

Linux operating systems

Education

Bachelor's degree or equivalent practical experience

Job description

• Bachelor's degree or equivalent practical experience.
• Experience with operating systems and networking protocols.
• Experience with computer hardware and server hardware or troubleshooting/diagnosing.
• Ability to participate in material handling tasks such as lifting, carrying or moving up to 50 lbs of equipment, the required use of safety equipment such as limited weight bearing work platforms, ladders, step stools and personal protective equipment (PPE) like safety harnesses in accordance with safety and ergonomic guidelines and assessments.

Preferred qualifications:

• Experience in maintenance and monitoring of server systems.
• Experience in project management and leadership.
• Experience working within a data center or network operation center environment.
• Experience with Linux operating systems.
• Ability to collaborate and partner with teams to overcome issues.
• Ability to travel up to 20% of the time internationally.

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

• Contribute to and lead efforts/projects in the deployment, maintenance and support of Google Cloud region (e.g. cloud data center) infrastructure.
• Lead troubleshooting and resolve critical or escalated technical issues regarding affected equipment.
• Help test and troubleshoot new server hardware components and designs.
• Configure and troubleshoot OS-related issues on server.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.