Customer Tasting Hub Facilitator

Adecco; Aberfeldy; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Customer Tasting Hub Facilitator in Scotland. The role involves engaging with shoppers in blind tastings, preparing food samples, and collecting feedback. Candidates should have a friendly disposition, previous customer service experience, and basic cooking skills. Flexible part-time and full-time hours are available, with full training provided to ensure success. This is a unique opportunity to work in a vibrant and fun environment, creating memorable customer experiences.

Benefits

Flexible hours

Full training provided

Inclusive environment

Qualifications

• You enjoy interacting with people and making them feel welcome.
• Previous customer-facing experience is essential.
• Comfortable preparing simple products.
• Ability to use spreadsheets and basic data tools.

Responsibilities

• Invite shoppers to take part in exciting blind tastings.
• Follow simple instructions to prepare tasty products safely and hygienically.
• Recruit shoppers and gather their opinions using questionnaires.
• Work closely with a small, friendly team to run customer panels.
• Accurately log feedback using spreadsheets and databases.
• Attend training days and maintain food hygiene certifications.
• Assist the Quality Team with ad-hoc customer testing.
• Follow the Business Code of Conduct at all times.

Skills

Friendly & Engaging

Customer Service Experience

Basic Cooking Skills

IT Skills

Job description

Job Title: Customer Tasting Hub Facilitator

Contract: 12-month rolling

Rate: £13.36 per hour

Hours: Flexible - between 8:30 AM and 4:30 PM, Monday to Sunday (14‑37.5 hours per week). Part‑time AND Full‑time opportunities available.

Location: Perth, Scotland

Love food? Love people? This is the perfect role for you!

Join our Customer Tasting Hub team and help create memorable experiences for shoppers. We're looking for enthusiastic, friendly individuals who enjoy engaging with people and sharing delicious products. If you have a warm personality and thrive in a lively, customer-focused environment, we'd love to hear from you!

What You'll Be Doing

• Welcoming Customers: Invite shoppers to take part in exciting blind tastings.
• Preparing Samples: Follow simple instructions to prepare tasty products safely and hygienically.
• Collecting Feedback: Recruit shoppers and gather their opinions using questionnaires.
• Team Collaboration: Work closely with a small, friendly team to run customer panels.
• Data Recording: Accurately log feedback using spreadsheets and databases.
• Training & Development: Attend training days and maintain certifications (including food hygiene).
• Supporting Quality Testing: Assist the Quality Team with ad‑hoc customer testing when needed.
• Acting with Integrity: Follow our Business Code of Conduct at all times.

What We're Looking For

• Friendly & Engaging: You love interacting with people and making them feel welcome.
• Customer Service Experience: Previous customer-facing experience is essential.
• Food Industry Background: Helpful but not required.
• Basic Cooking Skills: Comfortable preparing simple products.
• IT Skills: Ability to use spreadsheets and basic data tools.
• Training Provided: No food hygiene experience? No problem – we’ll train you!

Why You'll Love This Role

• Flexible Hours: Choose Part‑time or Full‑time (14‑37.5 hours per week).
• Inclusive Environment: We welcome candidates from all backgrounds and abilities.
• Full Training: We'll set you up for success with all the skills you need.
• Fun & Social: Work in a vibrant setting where every day is different!

Ready to Join Us?

If you're excited about creating great customer experiences and sharing delicious products, apply now and start your culinary adventure with us!

Adecco is a disability‑confident employer. We are committed to running an inclusive and accessible recruitment process to support candidates of all backgrounds and abilities. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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