Customer Service Field Agent - Driving

Randstad Delivery; West Midlands; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading employment agency is seeking a Driving Field Agent in West Midlands. The role involves engaging with customers, traveling to various locations, and supporting data collection. Candidates must have a valid UK Driving License, own a car, and be willing to complete a DBS check. Offering a competitive hourly rate along with mileage reimbursement and meal allowances.

Benefits

Mileage reimbursement (0.45p per mile)

Meal allowances (up to £15 per day)

Qualifications

• Must own a car and be willing to travel up to 40 miles.
• Willing to complete a DBS check.

Responsibilities

• Engage with customers during field visits.
• Travel to assigned locations as required.
• Support data collection activities.

Skills

Excellent verbal communication skills

Self-disciplined and self-motivated

Proficient in laptop and smartphone usage

Organised with well-developed planning skills

Education

Valid UK Driving License

Business car insurance

Job description

Overview

Looking for variety in a new and customer facing role? Do you have a passion for driving to new areas? Can you deal with new faces and have an upbeat conversation? This is a customer-facing role with variety and new challenges in a Driving Field Agent position.

Location: Walsall

Hourly rate: £12.55

Duration: Till 17/12/2025

Hours: 22 - 30 per week (Monday - Friday, occasional Saturdays)

Contract type: Temporary (weekly pay through Randstad)

Randstad contact: The team on (phone number removed)

Responsibilities

• Engage with customers in a professional and upbeat manner during field visits
• Travel to assigned locations and explore new areas as required
• Use a laptop and smartphone to receive, view, and input information
• Support data collection activities and ensure accurate data capture

Qualifications

• Valid UK Driving License
• Owned car
• Willing to complete a DBS check
• Willing to obtain business car insurance
• Willing to travel up to 40 miles

Competencies

• Excellent verbal communication skills and evidence of persuading reluctant respondents to take part in surveys
• Self-disciplined, self-motivated, and able to work with minimal supervision
• Proficient in the use of laptop and smartphone
• Organised with well-developed planning skills

Benefits

• 0.45p per mile
• 1 meal per 5 hours (£7.50), 2 meals per 10 hours (£15)

If you are interested please email or call (phone number removed)

Randstad Business Support is acting as an Employment Business in relation to this vacancy