Customer Service Assistant

Compass Group UK; Royston; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading catering company is seeking a Customer Services Assistant to ensure smooth operations across various service areas. Ideal candidates are good communicators with a commitment to customer care and a passion for the catering environment. The role is casual with zero hours contracted, perfect for those seeking flexibility. Competitive opportunities for growth with a focus on celebrating individuality and diversity.

Qualifications

• Good communicator, able to liaise with customers confidently.
• Self-motivated and capable of working unsupervised.
• High commitment to customer care.
• Ability to perform manual cleaning duties.
• Enthusiastic about working in a catering environment.

Responsibilities

• Deliver great service across food delivery, cafes, and shops.
• Serve customers, prepare food, and maintain cleanliness.
• Stock food and beverage areas.
• Complete daily activities for smooth operations.
• Exhibit positive behaviours to colleagues and clients.

Skills

Good communication

Self-motivated

Customer care commitment

Manual cleaning duties

Catering environment passion

Job description

Overview

We're currently recruiting a dedicated Customer Services Assistant - Zero Hours to help ensure the smooth running of the operations in Defence on a permanent casual basis, contracted to 0 hours per week.

As a Customer Services Assistant - Zero Hours, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Defence? Here's what you need to know before applying:

Responsibilities

• Work across all our service areas of food delivery, café, bars, convenience shops, and accommodation to deliver a great service to our customers.
• Your duties will include serving customers in our restaurants, cafes and convenience shops, basic food preparation, cleaning and generally ensuring that our customer areas are ready to delight
• Taking responsibility for stocking food and beverage areas.
• Complete regular day to day activities as required to ensure a smooth operation.
• Take a flexible approach to work and always demonstrate the great behaviours to colleagues, customers and clients.

Ideal candidate

• A good communicator, able to confidently liaise with customers and colleagues
• Self-motivated and able to work unsupervised.
• Committed to high levels of customer care
• Able to undertake a range of manual cleaning duties
• An enthusiastic individual with a passion for working in a catering environment
• Positive and take pride in their work

About Compass Group UK&I

ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1009/96047001/52703605/WJ #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!