Customer Service Advisor - Central Bournemouth - £25,500

Office Angels; Bournemouth; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading recruitment agency is looking for an Entry-Level Customer Service Advisor in Bournemouth. The role involves providing outstanding customer service, handling inquiries, and managing records. Candidates should have excellent communication skills and a positive attitude. Salary starts at £24,000 with a potential increase after probation. Excellent benefits include free gym access and monthly perks.

Benefits

Free gym on site

Free PT sessions

Fresh fruit every day

£75 voucher for your birthday

Qualifications

• Entry-level position.
• Passion for helping others is required.
• Ability to handle customer complaints essential.

Responsibilities

• First point of contact for customer enquiries.
• Provide outstanding customer service.
• Respond to a high volume of emails.
• Update customer records on the in-house system.
• Resolve customer complaints.

Skills

Excellent communication skills

Positive attitude

Problem-solving skills

Attention to detail

Confident using Microsoft Office

Job description

Overview

Exciting Customer Service Opportunity!

We have a fantastic new opportunity to join our leading client who are based centrally in Bournemouth and offer an excellent benefits package including a free gym on site, free PT sessions, fresh fruit every day & a £75 voucher for your birthday!

Are you looking for your first entry level customer service role? If so, apply now!

Job Details

JOB TITLE: Customer Service Advisor

HOURS: 8:30 - 5:00, Monday to Friday

START: ASAP

SALARY: £24,000 with a salary increase after 3 months probation to £25,500

LOCATION: Bournemouth

CULTURE: Close-knit friendly team in a busy office!

The role

• Being the first point of contact for customer enquiries
• Providing outstanding customer service
• Responding to a high volume of emails
• Providing accurate information regarding services and products
• Updating customer records onto the in-house system
• Resolving customer complaints

What You'll Bring

• Excellent communication skills
• Positive attitude with a passion for helping others
• Strong problem solving skills and attention to detail
• Confident using Microsoft Office

Contact our team today to hear more about this or other opportunities. Office Angels South Coast Team - 01202 557789 or email your CV to [e-mail]

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.