Credit Controller

Pure Resourcing Solutions Limited; West Suffolk; On-site; GBP 25,000 - 35,000; Full time

Job summary

A finance solutions company in the UK seeks an experienced Credit Controller on a fixed-term contract to manage customer accounts and ensure timely payment collections. The ideal candidate will have prior credit control experience, excellent organisational skills, and a professional telephone manner. This role offers the chance to work in a supportive finance team and gain valuable experience in a structured credit control environment.

Benefits

Opportunity to work within a supportive finance team

Valuable experience in a structured credit control environment

Qualifications

• Previous experience in credit control role.
• Experience in office-based administrative roles.
• Strong organisational skills and attention to detail.

Responsibilities

• Manage customer accounts from credit limit setup to payment collection.
• Chase outstanding debt via telephone, email, and letter.
• Investigate, record, and resolve customer disputes.

Skills

Credit control experience

Organisational skills

Communication skills

Numeracy skills

PC and office software knowledge

Job description

Credit Controller Fixed-Term Contract - 12 Months
Full-time (37.5 hours per week)

We are currently seeking an experienced and organised Credit Controller to join our Finance team on a one-year fixed-term contract. This role plays a vital part in supporting cash flow and ensuring customer accounts are effectively monitored and controlled.

The Role Reporting to the Credit Control Manager, you will be responsible for managing your own customer ledger while supporting the day-to-day operation of the Credit Control function.

Key responsibilities include:

• Managing customer accounts from credit limit setup through to payment collection
• Chasing outstanding debt via telephone, email and letter to reduce debtor days
• Answering incoming calls and handling customer and internal queries professionally
• Investigating, recording and resolving customer disputes
• Carrying out credit checks and releasing orders where appropriate
• Managing the credit control inbox and directing correspondence accurately
• Producing debtor reports for month-end and ad hoc management reporting
• Maintaining accurate records, documentation and filing
• Liaising with internal teams and escalating issues where necessary
• Delivering a high standard of customer service and ensuring customers are treated fairly

About You

To be successful in this role, you will ideally have:

• Previous experience in credit control
• Experience in general administrative or office-based roles
• A confident and professional telephone manner
• Strong organisational skills and attention to detail
• Good working knowledge of PCs and standard office software
• Strong numeracy, literacy and communication skills

What’s on Offer

• One-year fixed-term contract
• Full-time hours (37.5 per week)
• Opportunity to work within a supportive finance team
• Valuable experience in a busy and structured credit control environment

Interested in finding out more please contact Tom @ Pure (phone number removed)