Corporate Account Managers

Truly Tailored Recruitment; Tewkesbury; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Corporate Account Executive for a temporary role in Tewkesbury. This position is perfect for recent graduates looking to gain experience in a dynamic environment. You will be responsible for handling customer inquiries, processing orders, and ensuring high-quality service. This role offers an excellent opportunity to develop your skills in customer service and communication while working in a supportive team. If you're available immediately and eager to learn, this could be the perfect stepping stone to your dream job.

Qualifications

• Strong communication skills with the ability to engage at all levels.
• Experience in a customer service role within an office environment.

Responsibilities

• Handle customer inquiries via phone and online.
• Ensure excellent service quality for all customers.
• Assist with various duties as directed by the team leader.

Skills

Effective Communication

Mathematical Skills

Customer Service

Computer Skills

Flexibility

Job description

Are you a recent graduate who is looking for a temporary position until securing your dream position? This role could be ideal! My Client, a contemporary, sophisticated and luxuriant business based in Tewkesbury, are looking for a full time Corporate Account Executive to join them on a temporary basis up until Christmas Eve.

You will need to be available to work until Friday 23rd December to be considered for this role.

Responsibilities:

1. Dealing with customer enquiries both via telephone and online
2. Process orders and deal with a complexity of customer enquiries
3. Ensuring that all customers receive an excellent level of service
4. Providing assistance to other departments when required
5. Assisting with other duties as requested by the Customer Service Team Leader
6. Ensuring all relevant information is passed to individual staff utilising a contact database
7. Assisting in ensuring satisfaction with the service is monitored and ensuring feedback is acted upon to achieve a customer focused service
8. Ensuring that all customers both internally and externally are provided with a high quality service and are at all times treated with dignity and in accordance with their individual needs

Essentials:

1. Ability to communicate effectively with colleagues and customers at all levels
2. Ability to use mathematics to solve order calculations
3. Ability to undertake a diverse range of customer based services both by direct contact and through the support of other staff
4. Knowledge of computerised systems and high level of keyboard skills
5. Experience in a similar role with multi-functional office/customer interface environment
6. Ability to be flexible regarding workloads and varying circumstances, work to targets and record information accurately, clearly and concisely

If this role is of interest to you and you are available immediately please call the office ASAP on 01242 701 123 or alternatively please send an up to date, Word Document copy of your CV to Claire Nelson at [e-mail].

To ensure that your application receives the fullest possible attention, it is essential that you consider carefully the role that you are applying for, and then ensure that your CV contains all relevant information about yourself in relation to that role.

Candidates need only apply if you are within an hour of a Gloucestershire postcode or already have plans of relocation to the Gloucestershire area in place.

Truly Tailored Recruitment Services are an equal opportunities employer and encourage applications from all areas of society.