Conference Porter

Eden Hotel Collection Limited; Royal Leamington Spa; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading hotel group in Royal Leamington Spa is seeking a responsible individual to manage meeting spaces and ensure guest satisfaction. Key responsibilities include setting up meeting areas, greeting guests, and maintaining cleanliness. Employee wellbeing is prioritized with generous leave, health plans, and exclusive perks. Join a team where your contribution matters.

Benefits

31 days of leave, increasing to 33

Monthly tips from service charge

Discounts at 800+ retailers

Health and wellness plans

Sustainable commuting options

Free parking and meals on duty

Responsibilities

• Ensure meeting space is set up per guest requirements.
• Meet and greet guests upon arrival.
• Clean out rooms and reset for next function.

Job description

Responsibilities

• To be responsible for ensuring that meeting space is set up as per guest requirements and according to EHC conference standards
• Ensure that meeting/function space is always clean and presentable
• To meet and greet guests upon arrival
• To service lunch and refreshments breaks on time and according to EHC standards
• Clean out rooms at the end of functions and re-set rooms for next function
• Ensure all equipment are kept in a safe and tidy condition
• To direct guests to areas of the hotel
• To ensure guests are helped at all times, We work together to create a truly inclusive workplace, where your voice matters, and real change happens:
• Your Voice Matters: Regular surveys that value your input.
• Real Action: "You said, we did"—because we listen and respond.
• Sustainability Focus: Employee champions at every hotel and HQ.

We're proud members of the Hoteliers' Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team.

Benefits & Perks

At Eden Hotel Collection, we're proud of our award-winning approach to employee wellbeing, engagement, and recognition (with industry award wins in both 2023 and 2024!) - which means you're joining a team that values your happiness, growth, and success every step of the way.

• Generous Time Off: 31 days of leave, increasing to 33 with service.
• Monthly Tips: Fairly shared service charge/gratuities, all paid on second pay date in the month.
• Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
• Wellbeing Centre: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
• Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
• Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
• Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
• The Happy Hub: Our reward and recognition platform where you can send peer‑to‑peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long‑service vouchers.
• Genuine Wellbeing Support: We're here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
• Employee Comm's: Stay connected through Eden Engage for all the latest team news.
• Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
• Family-Friendly Policies: Enhanced leave and return-to-work financial support for life's key moments.
• Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.