Community Library Team Assistant — Impact & Growth

Hampshire County Council; Andover; On-site; GBP 25,000 - 27,000; Full time

Job summary

A local government organization in Andover seeks a Library Team Assistant to support community engagement and provide excellent customer service in a dynamic library setting. The role involves creating inclusive spaces, leading activities, and promoting library services. Ideal candidates should have customer service experience, excellent communication skills, and strong digital capabilities. This position offers a competitive benefits package and a positive work-life balance.

Benefits

Comprehensive induction and training

Health Assured's Employee Assistance Programme

Competitive benefits package including annual leave and sick pay

Qualifications

• Experience in a busy, customer-facing role, with a friendly and inclusive approach.
• Excellent communication and interpersonal skills.
• Strong digital skills, with confidence using Microsoft Office and Google Workspace.

Responsibilities

• Create a welcoming, inclusive space for customers.
• Lead engaging activities and promote reading initiatives.
• Help improve digital confidence and assist with admin tasks.

Skills

Customer service experience

Excellent communication

Strong digital skills

Social media engagement

Physical capability for manual tasks

Tools

Microsoft Office

Google Workspace

Job description

A local government organization in Andover seeks a Library Team Assistant to support community engagement and provide excellent customer service in a dynamic library setting. The role involves creating inclusive spaces, leading activities, and promoting library services. Ideal candidates should have customer service experience, excellent communication skills, and strong digital capabilities. This position offers a competitive benefits package and a positive work-life balance.