Community Immunisation Administrator

Hertfordshire Community NHS Trust; Colchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A community health service provider is seeking an administrative support professional. The role involves traveling to clinics and schools to assist in immunization programs across Suffolk and North East Essex. Key responsibilities include maintaining patient records, handling queries, and ensuring effective communication. The ideal candidate should possess excellent organizational skills and proficiency in Microsoft Office, along with experience in a healthcare environment. A driving license is essential for this role.

Qualifications

• Must be enthusiastic and highly motivated to improve community health.
• Experience in a healthcare setting working with varied age groups is useful.
• Full valid driving license and access to a car for business use is essential.

Responsibilities

• Support clinicians in delivering high-quality service in clinics.
• Prioritize administrative work effectively and maintain confidentiality.
• Liaise with external stakeholders and manage patient records.

Skills

Excellent communication skills

Organizational skills

IT literacy (Microsoft Office, Excel)

Ability to establish relationships

Tools

SystmONE electronic health records

Job description

About the role

This role is a fixed term maternity cover post, which will provide administrative support to the Suffolk and North East Essex Community and School Aged Immunisation Service. The Service delivers a variety of immunisations across the area of Suffolk and North East Essex in a range of venues for all age groups.

The successful candidate will need to travel to support community clinics and school sessions across Suffolk and North East Essex, and work in the office to provide administrative support to the planning and management of school and clinic vaccination clinics. There will also be telephone queries and clinic bookings from a variety of service users.

Proposed interview date 22nd December 2025.

Responsibilities

• Support the clinicians in the clinic setting to ensure a high-quality delivery of service to all that we see.
• Use administrative skills and ensure work is prioritised effectively.
• Maintain the confidentiality of service user information in line with Trust policy.
• Liaise with external stakeholders, manage referrals, and update patient records.
• Demonstrate excellent communication skills within a variety of settings to a diverse demographic.
• Participate in the planning and scheduling of clinics, liaising with venues and managing stock levels.

Qualifications & Requirements

• Enthusiastic and highly motivated, with a desire to improve the health and wellbeing of communities by supporting the delivery of a variety of vaccinations.
• Experience of working with a variety of ages in a health care setting is useful.
• Excellent communication skills, both spoken and written, and the ability to establish good working relationships with a wide range of children and adults.
• IT literate, with a good working knowledge of Microsoft Office and Excel applications.
• Strong organisational and planning skills, and a keen eye for detail.
• Experience of working with SystmONE electronic health records would be an advantage.
• A full valid driving licence and access to a car for regular business use is essential (unless you have a disability as defined by the Equality Act 2010).

Equal Opportunity

We welcome diversity in our workforce and are interested in applicants from all backgrounds.