Commercial Officer / Scheduler

Diamond Bus Ltd.; England; On-site; GBP 125,000 - 150,000; Full time

Job summary

A regional transport operator in Bolton is seeking a Commercial Officer/Scheduler to support depot performance and manage contracts. The ideal candidate will have strong communication, IT, organizational skills, and a proactive mindset. This 12-month fixed-term contract could lead to a permanent position and offers opportunities for progression within the expanding operations. The role requires travel and collaboration with various teams across the organization.

Benefits

Potential to become permanent

Opportunities for progression

Exposure to multiple depots

Qualifications

• Experience in transport, scheduling, or a similar analytical/commercial environment preferred.
• Open to candidates starting a career in the bus/public transport industry.
• Must demonstrate the right skills and potential.

Responsibilities

• Support depot teams for service performance in regulated and de-regulated markets.
• Conduct ad hoc analysis for key business insights.
• Manage and report on commercial and local authority contracts.
• Collaborate with the Marketing team on service updates.
• Monitor performance and provide analysis and recommendations.

Skills

Excellent communication and interpersonal skills

Strong IT and analytical skills

Organisational skills and attention to detail

Proactive, problem-solving mindset

Understanding of public transport timetables

Good geographical awareness

Job description

Job title: Commercial Officer / Scheduler
Location: Bolton (North West Region)
Contract: 12-month fixed term contract, with possible option to become permanent
Closing date for applications: Friday 19 December 2025

What you’ll be doing

Working within the Commercial team, you’ll:

• Support depot teams to achieve high levels of service performance across both regulated and de-regulated markets.
• Carry out ad hoc analysis to answer key business questions and highlight issues or opportunities we should be focusing on.
• Help manage and report on commercial and local authority contracts.
• Work with the Marketing team on timetable and service updates, website information, market research and internal communications.
• Understand the Performance Regime within the Franchise Agreement and support depots in meeting required standards.
• Monitor route- and franchise-level performance, identifying areas of under-performance and providing clear analysis and recommendations.
• Support the wider team in constructing timetables and bus workings for new business opportunities across the UK.
• Produce robust bus and driver schedules in line with legal requirements, company processes and local scheduling agreements.
• Compile compliant rosters and support ongoing timetable and schedule changes in conjunction with the Network and Performance Manager and TfGM.
• Implement temporary diversions and changes for planned and unplanned road closures, working closely with the commercial and operational teams.
• Help solve day-to-day service-related issues and support new initiatives and developments.
• Maintain effective relationships with recognised Trade Union reps and officials.
• Work with the Contract Data Analyst and Operations to ensure timely contractual submissions to TfGM (e.g. AVL data, breach responses, sales data).
• Contribute to bid submissions and broader commercial projects and business development opportunities.

You’ll also be expected to travel across the operating area and occasionally to other Rotala depots as required.

About you

We’re looking for someone who can bring:

• Excellent communication and interpersonal skills – confident dealing with colleagues, depots, external stakeholders and union reps.
• Strong IT and analytical skills – comfortable with data, spreadsheets and systems.
• Great organisational skills and attention to detail.
• A proactive, problem-solving mindset – you enjoy getting into the detail of complex challenges.
• A professional, can-do attitude and the confidence to contribute in face‑to‑face review meetings.
• An understanding of public transport timetables and good geographical awareness of the local area.

Experience in transport, scheduling or a similar analytical/commercial environment would be an advantage, but we’re also open to applicants looking to begin a career in the bus/public transport industry who can demonstrate the right skills and potential.

What we offer

• 12-month fixed term contract with potential to become permanent
• The chance to work at the heart of the Bee Network with one of its first franchised operators
• Exposure to commercial, operational, scheduling and bid development work across multiple depots
• Opportunities for progression as we expand our operations in the region

Please apply by emailing your CV and a short covering letter explaining why you’re applying for this role to: