Cognizant Moment Market Lead UK&I

Cognizant; London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading professional services company in London is seeking a Cognizant Moment Market Lead to generate demand and create solutions for clients. The role involves being a trusted advisor and collaborating across teams to meet client needs. Ideal candidates will have a strong background in sales, strategic problem-solving, and people management. You will take a lead role in managing client relationships and driving solutions in an innovative environment.

Benefits

Open team spirit

Opportunity to shape initiatives

Market conform benefits

Qualifications

• Ability to understand complex business challenges and translate them into solutions.
• Strong experience managing teams and relationships with senior stakeholders.
• History of selling, solutioning, and client service in complex organizations.

Responsibilities

• Generate demand by solidifying problem statements with clients.
• Create compelling solutions by leading pursuit teams.
• Be a trusted advisor and maintain client satisfaction.

Skills

Strategic problem solving

Commercial and market expertise

Executive Presence

Relationship management

People management

Job description

Overview

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment. This is creating a lot of opportunities for people with an ambitious spirit who want to make a difference. Be one of our change-makers and join the success story: we are looking for a Cognizant Moment Market Lead UK&I.

Location: Greater London Area

The Role & Responsibilities

The UKI Market Lead has four primary areas of responsibility:

• Generate demand. You’ll work with existing account teams to understand trends and leverage them for clients. You’ll create sales plans, manage a pipeline and work with the client to solidify the problem statement.
• Create compelling solutions. You will assemble and lead pursuit teams with the specific skills needed to help clients solve the specific problem statement. You’ll be accountable for the story, the structure of the deal, and pricing.
• Be an ongoing trusted advisor. You’ll actively seek and help your team to establish relationships with clients who focus on growth (typically sales, marketing, product, and business division leaders). You will be accountable for client satisfaction and proactively generate thought leadership that deepens relationships. You will stay engaged with senior clients at our key accounts where they will rely on you for strategy, direction and overall account performance.
• Collaborate across Cognizant. You’ll be the point person to assemble skills –within Cognizant Moment and across the organization – to respond to client needs. You’ll work closely with internal account teams to plan and manage existing clients. You’ll work with Consulting and other Service Lines to ensure the best people are working toward an ideal solution.

Who you are

• You have a passion for achieving growth for our clients by building deep external and internal relationships to understand client business challenges. Then you can orchestrate experience or marketing solutions with our wider team of experts. You are comfortable taking client relationship accountability for the full length of the engagement from early stages, through solutioning and as it is delivered by our competency experts.
• Crucially, you know what great experiences and marketing look like now and have a desire to shape the standout experiences of the future.
• You have a history of selling, solutioning, storytelling, and client service in complex client organisations. You are comfortable leading a team of client service executives, managing books of business, and serving as a strategic advisor for the long haul.
• You will also have strong experience managing teams, and building trusted relationships with senior stakeholders – both clients and internal.
• You may have come from a large agency or digital consultancy, where you were a client partner or growth leader for one or more large accounts or you served in a sales or solutioning role. Experience across multiple verticals is desired.

What you’ll need

• Strategic problem solving. Ability to understand complex business challenges and requirements from the customer’s perspective and translate them into experience and marketing solutions that generate growth.
• Commercial and market expertise. Invested in understanding business, commercial models and market developments. Ability to analyze sales opportunities and qualify leads and opportunities. Need expertise in creating and collaborating on sales plans.
• Experience Expertise. A broad understanding of the range of capabilities a modern experience and marketing business has as well as deep expertise in some of these specific capabilities (but not all).
• Executive Presence. Effective executive communication skills to clearly articulate solution vision and demonstrate solutions in a simple but compelling way. You’ll also need to be able to create your own compelling presentations from time to time.
• Relationship management. Outstanding interpersonal abilities; skilled in managing relationships with customers, as well as internal sales teams, market teams and other practice experts.
• A positive spirit. You’ll be an ambassador for Cognizant Moment and Cognizant so need a positive, generous and inclusive spirit that can empathise with the whole spectrum of clients, capabilities and cultures we work across.
• People management. Demonstrated experience leading growth teams, and multi-skilled teams in account and pursuit missions.
• Travel. Whilst a lot of our work is conducted remotely, you’ll need willingness to travel to be in front of clients (and colleagues) on a regular basis. You’ll need to lead by example here and demonstrate to everyone what good client management looks like.

What’s in it for you

You’ll get the chance to build experiences for some of the largest clients in a new service line within Cognizant. You’ll have the opportunity to shape how we do things from early stages and have real impact. You’ll get to lead large teams on complex problems and shape highly innovative solutions across many different capabilities. You’ll build your understanding and relevance for the future as you develop your career in a business committed to technology, innovation and of course generative AI.

Work Authorization

• Cognizant will only consider applicants for this position who are legally authorized to work in the UK without company sponsorship.

Location

• The successful candidate should live within commuting distance of the City of London.

What you can expect

• An organization driven by technology – We have a tremendous technology backbone

• Open, ‘can do’ team spirit

• An environment where you can make your own ideas reality

• Drive your own career

• Market conform benefits

Our strength is built on our ability to work together. Our many backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, inspires thought leadership, and helps us build better solutions for our clients. We are looking for someone who drives in this setting and is inspired to craft significant solutions through true collaboration.

About Cognizant

Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100 and is consistently listed among the most admired companies in the world. We are an equal opportunity employer and value diversity at our company.

Introducing Cognizant Moment

Cognizant Moment reinvents experience in an AI-enabled world. As a team of creative leaders and technology experts, Cognizant Moment helps businesses create a new kind of experience ecosystem. One that combines big data insights with the imaginative application of generative AI to drive innovation and deliver hyper-personalized, dynamic experiences that drive brand growth and differentiation.

Cognizant Moment connects experiences, enables clients, and informs & automates processes using Intelligent Experience Orchestration. We lead clients in solutions and deliveries across:

• Experience transformation
• Digital design and products
• Marketing and advertising,
• Adobe
• Salesforce
• Commerce, content and marketing platforms
• Workplace and learning experience

In the UK and Ireland, Cognizant Moment has over 1000 associates and has a strong growth trajectory over the coming years.

What you can expect to find in our environment: a technology-driven organization with an open team spirit and opportunities to shape initiatives from early stages, including generative AI.

Note: This description reflects the current role and responsibilities and may be subject to change.