Clinical Systems Developer/Support analyst

NHS; Greater London; On-site; GBP 44,000 - 53,000; Full time

Job summary

A leading healthcare organization in Greater London is seeking a Clinical Systems Developer/Support Analyst to design, develop, and maintain critical clinical systems and applications. The role focuses on supporting the Trust's electronic patient record (EPR) system, performing testing, and providing technical support for clinical applications. Ideal candidates will possess strong skills in ASP.NET development and SQL Server, with a commitment to delivering interoperable, efficient healthcare solutions. This role offers a competitive salary and a supportive work environment.

Benefits

Career progression opportunities

Ongoing training and development

Flexible working arrangements

Qualifications

• 2+ years developing and supporting clinical or patient systems.
• Experience with cloud platforms (Azure) and DevOps practices.
• Knowledge of NHS systems and interoperability standards (HL7, FHIR).

Responsibilities

• Design, build, maintain and support the Trust's electronic patient record (EPR) system.
• Perform robust testing of developments prior to deployment.
• Provide day-to-day technical support for clinical applications used within the Trust.

Skills

ASP.NET development

SQL Server

Problem-solving

Communication skills

Cloud platforms (Azure)

Education

Professional IT qualification or 5+ years in an IT environment

Good general education, preferably to degree level

Tools

Visual Studio

Git

Job description

South London and Maudsley NHS Foundation Trust

Clinical Systems Developer/Support analyst

The closing date is 10 December 2025

To design, develop, maintain, and support clinical systems and applications, including the Trust's electronic patient record (EPR) systems, that support patient care and operational efficiency. The role ensures secure, interoperable, and user-friendly solutions aligned with NHS Digital standards.

Career Progression pathways and development opportunities

We are committed to get the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. In addition, we offer ongoing training and development in conjunction with the BCS membership.

Main duties of the job

Application Development & Design

Design, build, maintain and support the Trust's electronic patient record (EPR) system.

Undertake full-stack development of ASP.NET web applications, including web-based n-tier applications.

Write code to implement business logic and data models enabling interoperability between applications and databases.

Use innovative approaches to meet goals while considering end-user workflows and experience.

Identify opportunities for automation of manual tasks.

Develop software and system interfaces to integrate with other NHS systems.

Write complex SQL queries to link data from multiple sources, including sensitive patient data.

Perform SQL Server administrative tasks as needed.

Develop reporting tools and facilitate data extraction for research and audit purposes.

Testing & Quality Assurance

Perform robust testing of developments prior to deployment, ensuring they meet specifications and are fit for purpose.

Define and support acceptance testing, gather feedback from pre-release testers.

Coordinate testing of new developments with appropriate stakeholders.

Release & Maintenance

Participate in product release and post-release activities, including support and subsequent build/release cycles.

Provide day-to-day technical support for clinical applications used within the Trust.

Monitor application performance, troubleshoot issues, and implement fixes to maintain service delivery.

About us

As one of the few Trusts in London we are proud to offer flexible working as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday in the time frames from8amto 6pm giving you the very best of good work life balance.

The Clinical Systems Team falls within the Digital Services umbrella, empowering technology and process to ensure the customers have the best possible result.

The Clinical Systems team are primarily based at Bethlem but also work across various of sites:

Bethlem Royal Hospital is based in a beautiful setting in over 200 acres of green space in the London Borough of Bromley, South East London. The hospital has easy access to nearby main roads and have offers free parking. The site is within walking distance from of Eden Park and West Wickham overland stations.

Our Trust headquarters is located at Denmark Hill less than 5 minutes from the train station (zone 2) and is within walking distance from the beautiful green spaces of Ruskin park and the vibrant high-street that offers great shopping opportunities and with a wide range restaurants.

St Pauls

St Pauls is located within the Bromley area and is less than 10 minutes from the train stations (Bromley South, Bromley North and Shortlands) I

Job responsibilities

Job Purpose

To design, develop, maintain, and support clinical systems and applications, including the Trusts electronic patient record (EPR) systems, that support patient care and operational efficiency. The role ensures secure, interoperable, and user-friendly solutions aligned with NHS Digital standards.

Job Summary

The Software Developer will design, develop, maintain, and support bespoke applications, system interfaces, and the Trusts electronic patient record (EPR) system to support clinical and administrative functions within the Trust. This includes full-stack development of web-based n-tier applications, integration with other NHS systems, and ensuring interoperability between applications and databases. The role requires strong technical skills, attention to detail, and the ability to work collaboratively with stakeholders to deliver secure, efficient, and user-friendly solutions.

Key Responsibilities:

Application Development & Design

Design, build, maintain and support the Trusts electronic patient record (EPR) system.

Undertake full-stack development of ASP.NET web applications, including web-based n-tier applications.

Write code to implement business logic and data models enabling interoperability between applications and databases.

Use innovative approaches to meet goals while considering end-user workflows and experience.

Identify opportunities for automation of manual tasks.

Develop software and system interfaces to integrate with other NHS systems.

Write complex SQL queries to link data from multiple sources, including sensitive patient data.

Perform SQL Server administrative tasks as needed.

Develop reporting tools and facilitate data extraction for research and audit purposes.

Testing & Quality Assurance

Perform robust testing of developments prior to deployment, ensuring they meet specifications and are fit for purpose.

Define and support acceptance testing, gather feedback from pre-release testers.

Coordinate testing of new developments with appropriate stakeholders.

Release & Maintenance

Participate in product release and post-release activities, including support and subsequent build/release cycles.

Provide day-to-day technical support for clinical applications used within the Trust.

Monitor application performance, troubleshoot issues, and implement fixes to maintain service delivery.

Plan and implement requested changes to applications to minimise service interruptions.

Undertake root-cause analysis to prevent recurring issues.

Provide technical assistance to end-users as required.

Participate in system maintenance activities, including security patches, software updates, and configuration changes to ensure stability and compliance.

Documentation & Compliance

Work closely with stakeholders to gather, scope, and document IT and system requirements.

Produce clear documentation including change logs, technical specifications, and user guides.

Present technical information to staff at various levels within the organisation and wider health community.

Maintain version-controlled repositories of reusable code.

Professional Development

Take responsibility for Continuous Professional Development (CPD) in agreement with line manager.

Complete all mandatory training required for the role.

Person Specification

Qualifications

• Professional IT qualification or 5+ years in an IT environment
• Experience in IT application support
• Good general education, preferably to degree level
• Evidence of ongoing professional development
• Additional professional IT certifications
• Experience with ICT solution implementation in clinical settings

Experience, Knowledge and Skills

• 2+ years developing and supporting clinical or patient systems.
• Experience of working on multiple concurrent projects with different deadlines and ability to prioritise workload to meet different goals.
• Ability to communicate, liaise, influence and negotiate with a wide range of people in different settings including non-technical and technical colleagues alike.
• Strong organisational and personal effectiveness skills with the ability to plan, prioritise tasks, and manage deadlines effectively
• Knowledge and ability to work with relational databases in SQL server including writing complex SQL queries underpinned by theoretical knowledge or relevant practical experience
• Expertise in problem solving and interpretation of complex IT problems using own initiative
• Experience with cloud platforms (Azure) and DevOps practices.
• Ability to develop within Integrated Development Environments (IDEs), such as Visual Studio.
• Ability to use distributed version control systems like Git.
• Advanced IT and keyboard skills with the ability to work quickly with a high level of accuracy.
• Knowledge of the system development lifecycle methodologies.
• Knowledge of version control systems such a Git for tracking code changes.
• Knowledge of NHS systems and interoperability standards (HL7, FHIR).
• Knowledge or experience in using Selenium WebDriver or a similar automated testing tool for functional and regression testing of web applications.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

South London and Maudsley NHS Foundation Trust

£44,485 to £52,521 a yearper annum inclusive of HCAS