Clinical Support Worker

Local Care Direct; Leeds; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community-focused healthcare provider in Leeds seeks a Clinical Support Worker. This role offers the chance to provide essential care under the supervision of nursing professionals. Responsibilities include assisting with wound care, supporting patients, and collaborating within a healthcare team. Ideal candidates will demonstrate empathy and effective communication skills. Flexibility in scheduling and a commitment to ongoing training are required. Competitive benefits including NHS Discounts and a supportive working environment are provided.

Benefits

NHS Pensions

NHS Discounts - Blue light card

Modern working environment

Health & Wellbeing support

Supportive team

Annual Awards for local charity support

Clinical portfolio opportunities

Qualifications

• Understanding of the Clinical Support Worker role.
• Willingness to develop relevant clinical skills.
• Ability to communicate effectively with patients.

Responsibilities

• Provide high-quality nursing care in a team setting.
• Undertake wound care and ECG placement.
• Support patients in distress and encourage self-care.

Skills

Understanding of the role

Clinical skills development

Communication skills

Time management

Flexibility and adaptability

Education

National Vocational Qualification level 3 for Health Care Workers

Job description

Local Care Direct is a non‑profit Social Enterprise operating across 24 hours a day, 7 days a week, 365 days a year, to provide various primary and urgent health care services across West Yorkshire.

We are looking for a Clinical Support Worker

Shifts Available: To be discussed at interview

Main duties of the job

To be part of the health care team providing high quality and forward‑thinking nursing care to meet the holistic health care needs of the practice population

To work to agreed practice standards and protocols

About us

Nothing matters to us more than people - The way we treat our patients and the people who work for us; the way we do things and our commitment to keeping our promises are what we value most.

We do what we say we will do and we do it well - Local Care Direct is a Social Enterprise organisation providing a wide range of health‑care services in Yorkshire. We are a community‑owned organisation, independent from the NHS, and committed to putting patients first.

A few Benefits of working for Local Care Direct are:

• NHS Pensions
• NHS Discounts - Blue light card
• Modern working environment with a positive atmosphere
• Health & Wellbeing group to support staff
• Supportive and Friendly team
• Annual Awards focused on raising money to support local charity
• Opportunity to build a clinical portfolio in face to face, ED Streaming, Walk in Centre, Urgent Treatment centre, home visiting and telephone/video consultation

Job responsibilities

The clinical support worker works under the direct supervision of the minor injuries nurse practitioners and is accountable to the Lead Nurse for their actions in undertaking delegated work. This is guided by standard procedures and requires a degree of initiative. The clinical support worker also provides support for other members of the UTC care team.

Undertakes agreed procedures to include: wound care, including wound closure application of plaster of Paris casts to limb injuries and general dressing and bandaging of minor injuries, 12 lead ECG placement.

Supporting patients who are anxious and or distressed.

Assists patients and where appropriate encourages self‑care and self‑management of injuries through health education.

Refers to other members of the health care team as appropriate.

Works within all relevant practice policies and procedures e.g. health and safety at work.

Responsible for order and regulation of clinical supplies and upkeep of equipment within the department. Actively contributes and promotes high standards for infection control in the clinical area.

Contributes in the creation of confidential electronic patient records.

Health promotion

Encourages and supports individuals, families and groups to address issues which affect their health and social well‑being.

Represents the interests of individuals and families when they are notable to do so themselves.

Develops and maintains the health promotion material within the unit including displays for the waiting room.

Manage and lead

Contributes to the development, monitoring and evaluation of care delivered by the health care team.

Promotes effective communication and relationships within the team.

Works collaboratively as a team member to achieve the objectives of the Urgent care contract and aspirations of the team.

Partakes in clinical supervision for own development.

Actively participates in Team meetings.

Develops own knowledge and practice to meet objectives/changes in service.

Manage and use information

Makes effective use of the IT system by ensuring the consistent and accurate entering of data and use of Read codes.

Makes recommendations to raise standards of practice and service delivery.

Identifies and supports the management of safeguarding of adults, children, young people.

Research and development

Contributes to practice/team audit/research activity as required.

The mainduties and responsibilities shown above are not exhaustive but should merely be regarded as a guide. The job holder will be expected to conduct any reasonable activities according to the business needs at that time. These will be subject to periodic review and may be amended to meet the changing needs of the business. The job holder will be expected to participate in this process and the company would aim to reach agreement to changes.

Person Specification

Experience

• Demonstrates an understanding of the role of the Clinical Support Worker
• Willing to develop clinical skills and competencies relevant to the role

Skills & Knowledge

• Demonstrates an understanding of the role of the Clinical Support Worker
• Willing to develop clinical skills and competencies relevant to the role
• Demonstrates self awareness, i.e. strengths and weaknesses, personal qualities and skills
• Able to communicate routine information that requires tact and persuasive skills, or where there may be barriers to understanding
• Able to make judgements where there is more than a straightforward choice of options, e.g. options for treatment for wound care - Training will be given as needed
• Able to organise own time and workload, and cope with occasional last‑minute changes
• Willingness to undergo education/ training for both practice and service needs
• Willingness to work towards professional and performance objectives - appraisal
• Demonstrates motivation, reliability and commitment to team working and the development of others
• Flexibility, commitment and adaptability
• Demonstrates an ability to value the opinions of others
• Fitness to do the job
• Ability to work within manual‑handing policy
• Ability to handle simple medical equipment and undertake clinical procedures (dexterity and manipulation skills)
• Frequent requirement for light physical effort for short periods
• Must either be Hepatitis B immune or be willing to undergo an immunisation course
• Concentration required daily, e.g. wound closure
• Ability to deal with occasional exposure to distressing circumstances or emotional events
• Ability to cope with occasional exposure to aggressive behaviour

Qualifications

• Willing to work towards the National Vocational Qualification level 3 for Health Care Workers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.