Charity Shop Manager - Bridport

Blue Cross UK; Bridport; On-site; GBP 24,000; Full time

Job summary

A local charity shop in Bridport is seeking a dedicated Shop Manager to oversee operations, manage volunteers, and enhance customer engagement. The ideal candidate will possess significant retail management experience, excellent interpersonal skills, and a passion for community involvement. This full-time position offers a salary of £24,000 and various generous benefits aimed at ensuring employee satisfaction.

Benefits

38 days holiday rising to 43 with service

Free access to GP services

Pension scheme with enhanced employer contribution

20% discount on Pet Plan pet insurance

Qualifications

• Proven retail management experience.
• Excellent customer service skills required.
• Ability to build and maintain strong relationships.

Responsibilities

• Recruit, train, and support volunteers for the shop.
• Promote shop activities to increase engagement and donations.
• Oversee day-to-day activities and manage visual merchandising.

Skills

Retail management experience

Commercial awareness to deliver sales

Excellent interpersonal skills

Good IT skills

Good people management skills

Excellent customer service skills

Job description

Application Deadline: 12 October 2025

Department: Fundraising, Comms & Engagement

Location: Bridport

Compensation: £24,000 / year

Description

Contract: Permanent, full time (35 hours over 5 days)

Salary: circa £24,000 per annum (dependent on experience)

Location: East Street, Bridport

Closing date: Sunday 12th October 2025

Interview date: Interviews will be arranged as applications are received

Our Bridport charity shop is opening soon and we’re looking for energetic team members! Jump in early, get involved from the start and help build a shop that’s all about community, people and pets.

More about the role

Working with the Assistant Manager, you will recruit, train and support our incredibly loyal volunteers to ensure our shop runs smoothly and efficiently. You must be confident in promoting and showcasing what we do to increase the amount of people who are able to volunteer with us or donate stock.

You will be providing oversight on day to day activities, supporting with visual merchandising and planning strategies to increase stock quality and quantity to enable us to grow our business.

As a Shop Manager, we need you to use your experience in retail management to make this store thrive in the community it sits in. Ideally you will be a local person with great connections and ideas in how best to sell and engage with our customers.

Your great organisation skills along with an eye for attention to detail will guarantee smooth operations, allowing your team to come together and provide quality customer service.

Our shop is open Monday to Saturday from 09:00 till 17:00. Your normal working pattern may change each week, subject to the needs of the business.

About you

Essential qualifications, skills, and experience:

• Retail management experience
• Commercial awareness to deliver sales
• Excellent interpersonal skills and the ability to build strong external relationships.
• Good IT skills and a basic understanding of finance
• Good people management skills
• Excellent customer service skills

It would also be great if you had:

• Full driving licence
• Experience of working with volunteers

How to apply

Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.

Our generous benefits package includes:

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Free physiotherapy advice and face to face intervention
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support.
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.