Charity Shop Assistant Manager — Lead Volunteers & Impact

British Red Cross; Brecon; On-site; GBP 24,000; Full time

Job summary

A charitable organization in Brecon is seeking an Assistant Shop Manager to help run a customer-focused shop. You will work collaboratively with the shop manager, oversee volunteer teams, and ensure a positive shopping environment. Ideal candidates should have retail experience and a passion for customer service. This role offers a salary of £23,391 per annum with flexible working options, generous leave, and a supportive working environment.

Benefits

Flexible working options

36 days annual leave

Pension scheme

Learning & Development opportunities

Employee discounts

Wellbeing support

Qualifications

• Retail superstar with experience in a shop environment.
• Excellent customer service and team championing skills.
• Commercially savvy with financial awareness.
• Ability to work flexibly to store needs.

Responsibilities

• Collaborate with the shop manager to run the shop profitably.
• Oversee the shop floor and coordinate behind-the-scenes activities.
• Provide excellent customer experiences.
• Manage and develop a team of volunteers.

Skills

Retail experience

Customer service

Team leadership

Financial awareness

IT skills

Job description

A charitable organization in Brecon is seeking an Assistant Shop Manager to help run a customer-focused shop. You will work collaboratively with the shop manager, oversee volunteer teams, and ensure a positive shopping environment. Ideal candidates should have retail experience and a passion for customer service. This role offers a salary of £23,391 per annum with flexible working options, generous leave, and a supportive working environment.