Change Analyst / QA Analyst

Erin Associates; Lytham; Hybrid; GBP 32,000 - 38,000; Full time

Job summary

A leading organization in Lytham St Annes is seeking a Change Analyst / QA Analyst to manage technology changes and ensure quality standards. Collaborating with teams, you will conduct risk analyses, develop test cases, and document results to facilitate smooth IT change implementations. This role offers a supportive PMO environment with opportunities for growth and occasional hybrid working.

Benefits

BUPA Private Healthcare

Pension

Life assurance

Bonus

Qualifications

• Previous experience in a Change Analyst, QA Analyst, or similar role.
• Strong understanding of change management processes and Software Testing & QA methodologies.
• Hands-on experience in test planning, execution, and defect management.

Responsibilities

• Assess, document, and manage change requests related to technology systems.
• Perform risk and impact analyses on proposed changes.
• Develop, execute, and maintain test plans, test cases, and scripts.

Skills

Change management processes

Software Testing & QA methodologies

Test planning

Defect management

Analytical abilities

Problem-solving abilities

Tools

Microsoft Office (Excel)

Jira

ServiceNow

Job description

Overview

Location: Lytham St Annes, Lancashire (Office-based with some hybrid working)

Salary: 35k + BUPA Private Healthcare, Pension, Life assurance, Bonus etc

We are working with a leading organisation in Lytham St Annes who are expanding their dynamic Project Management Office (PMO) team. They are now seeking a Change Analyst / QA Analyst to join their IT department.

In this role, you will be responsible for managing changes to technology systems while ensuring all solutions meet the highest quality standards. You\'ll collaborate with development teams, business users, and technology partners to facilitate smooth change implementations and maintain operational excellence.

Core Responsibilities

• Assess, document, and manage change requests related to technology systems and applications.
• Perform risk and impact analyses on proposed changes.
• Develop, execute, and maintain test plans, test cases, and scripts to ensure quality deliverables.
• Monitor and report on testing progress, documenting results and supporting defect resolution.
• Maintain detailed documentation for change management and QA activities.
• Ensure compliance with industry standards and internal policies.
• Conduct post-implementation reviews and provide recommendations for improvements.
• Liaise with stakeholders to keep them informed of change and quality activities.
• Provide training and support on change and quality assurance best practices.

Core Experience

• Previous experience in a Change Analyst, QA Analyst, or similar role.
• Strong understanding of change management processes and Software Testing & QA methodologies.
• Hands-on experience in test planning, execution, and defect management.
• Familiarity with ITIL and project management practices.
• Skilled in Microsoft Office (Excel) and change tools (e.g., Jira, ServiceNow).
• Excellent analytical and problem-solving abilities.

This fantastic opportunity to join a growing and collaborative PMO team, where you will work on work on impactful IT change initiatives within a supportive environment. This is an office-based role in Lytham St Annes, with occasional opportunity to work from home.

Keywords: Change Analyst, Change Management, Software Tester, QA Analyst, Quality Assurance, Lytham St Annes, Blackpool, Preston, Fleetwood, Lancashire, IT Change

To apply, please send your CV to Bethany at (url removed) or call (phone number removed) for more details.

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Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy