Case Manager

Brooke Harrison Recruitment; Manchester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading lending organization in Manchester is looking for a Case Manager to oversee secured loan applications. You will ensure accurate processing and compliance with financial standards. The ideal candidate has experience in loan applications, strong analytical skills, and excellent communication abilities. The role offers a competitive salary and hybrid working options post-probation.

Benefits

Competitive salary with bonus scheme

Health insurance

Pension plans

Professional development opportunities

Qualifications

• Minimum 12 months’ experience assessing or processing loan applications, ideally in second charge lending or motor finance.
• Strong analytical skills and attention to detail.
• Knowledge of financial regulations and lending practices.
• Excellent communication and interpersonal skills.
• Ability to thrive in a dynamic, fast-paced environment.

Responsibilities

• Manage secured loan applications from start to finish.
• Process loan applications, ensuring compliance with internal policies and FCA regulations.
• Authorize loans within specified limits.
• Conduct thorough risk assessments based on financial stability.
• Maintain effective communication with clients, brokers, and stakeholders.
• Manage a personal caseload, ensuring timely progress from application to completion.

Skills

Loan application processing

Analytical skills

Knowledge of financial regulations

Excellent communication

Interpersonal skills

Attention to detail

Job description

Location: Manchester City Centre, M1 – 5 days per week onsite, hybrid working options available after successful completion of probation (minimum 3 days per week onsite). Operating hours 9am to 7pm.
Salary: £32,548 per annum + competitive bonus scheme

Company Description

Join a dynamic organization committed to financial inclusion! We're a specialist lender offering bespoke solutions to UK homeowners. Recognized for excellence and social impact, we're a two‑time Sunday Times Fast Track 100 member and MEN Business of the Year award nominee in 2019.

Core Responsibilities

As a Case Manager, you’ll play a key role in managing secured loan applications from start to finish, ensuring they are processed accurately, comply with company and regulatory standards, and meet clients’ unique needs.

Key Responsibilities

• Manual underwriting from application to authorization
• Efficiently process loan applications, ensuring compliance with internal policies and FCA regulations
• Authorize loans within specified limits
• Conduct thorough risk assessments based on financial stability
• Maintain effective communication with clients, brokers, and stakeholders
• Manage a personal caseload, ensuring timely progress from application to completion

Qualifications and Skills

• Minimum 12 months’ experience assessing or processing loan applications – ideally in second charge lending or motor finance
• Strong analytical skills and attention to detail
• Knowledge of financial regulations and lending practices
• Excellent communication and interpersonal skills
• Ability to thrive in a dynamic, fast‑paced environment

Work Arrangement

Hybrid working available after probation (6 months). Up to 2 days per week remote.

Benefits

• Competitive salary with bonus scheme
• Health insurance
• Pension plans
• Professional development opportunities

Candidate Note

We appreciate the time you have taken to apply. Unfortunately, due to the high volume of applications, only shortlisted candidates will be contacted. If you do not hear from us within 48 hours, please consider your application unsuccessful on this occasion.