Care & Support Worker

MTVH; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

MTVH is seeking a Care & Support Worker to assist residents with complex mental health issues in Stevenage. The role requires empathy, strong communication skills, and IT proficiency in managing support plans effectively. The opportunity offers a rewarding experience, aiming to promote independence for vulnerable adults.

Qualifications

• Strong communication skills and a flexible approach are essential.
• Experience dealing with vulnerable adults preferred.
• Ability to make decisions regarding safeguarding and risk is crucial.

Responsibilities

• Support residents with enduring mental health issues.
• Maintain detailed records and liaise with third parties involved in support packages.
• Promote independence and assist in their return to independent living.

Skills

Communication

Empathy

Patience

IT skills

Job description

Care & Support Worker - Bank

Stevenage

£12.21 Per Hour

The Role

We have a rare and exciting opportunity to join the Care and Support mental health team in Stevenage. You will support residents with enduring mental health issues, which can be challenging but rewarding.

This role involves early or late shifts, including some weekends and bank holidays.

As a key worker, you will be responsible for your customers’ support plans and promoting their independence. The residents may have complex mental health issues, often linked to drug-induced psychosis, with unpredictable behaviors. Your role is to provide positive support to help them maintain independence and remain active in the community. The goal is for residents to return to independent living.

What You’ll Need to Succeed

You should be a team player with enthusiasm for your role. Strong communication skills, a flexible approach, and a positive attitude are essential to achieve targets in a challenging environment. Empathy, understanding, and patience are crucial, making this a rewarding role for the right candidate.

You may need to make decisions regarding safeguarding and risk issues daily, so confidence and decisiveness are important. You will have support from a dedicated management team and will be the key worker for your assigned residents, maintaining detailed records and liaising with third parties involved in support packages. Good IT skills are essential.

If you are passionate about delivering excellent service to vulnerable adults with dignity and want to make a difference, this role is for you. You will help individuals become content and manage their own lives.

Additional Information

We will conduct an enhanced background check through the Disclosure and Barring Service, including the Adult Barred list, once an employment offer is made. This check will be repeated every three years.

Please note: we do not currently offer visa sponsorship.

About Us

We are committed to sustainability and reducing environmental impact. Learn more about our benefits and organization in the attached document.

Our Promise

At Metropolitan Thames Valley Housing (MTVH), we value diversity and are committed to promoting equality and inclusion. We support our employees and communities through various initiatives and are part of the Disability Confident employer scheme.

We aim for every employee and customer to feel comfortable being their true selves. We foster an environment that challenges non-inclusive behaviors and supports wellbeing. Our Network groups include:

• Gender
• Ethnicity
• LGBTQ+
• Disability

Our core values of Dare, Care, and Collaborate reflect our people-focused approach to solving social issues through teamwork.

We reserve the right to close this vacancy early if a suitable candidate is found. We encourage you to apply promptly.