Care Logistics Manager

CO-OP; Barrow-in-Furness; On-site; GBP 30,000 - 40,000; Full time

Job summary

A community-focused organization in Barrow-in-Furness seeks a care logistics manager to oversee funeral operations. This role requires an inspirational leader with a logistics background, ensuring that all necessary resources are effectively coordinated for delivering high-standard funerals. The successful candidate will coach a team while managing multiple logistics streams. The position offers various career progression opportunities and comprehensive benefits, aiming to serve the community with compassion and dignity.

Benefits

30% off Co-op branded products

10% off other brands

Pension with up to 10% contributions

Career development opportunities

Flexible working patterns

Qualifications

• Strong logistics background in a dynamic environment.
• Ability to work with multiple priorities in fast-paced settings.
• Flexibility to travel as required.

Responsibilities

• Coordinate funerals, ensuring all logistics are in place.
• Engage and empower colleagues to resolve logistical issues.
• Coach and develop the logistics team.

Skills

Inspirational leadership skills

High attention to detail

Confidence using IT systems

Compassion and empathy

Ability to carry out lifting

Driver's license

Job description

Overview

Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties. The amount of contact will differ depending on role. Typical duties include preparation, transportation and personal care of the deceased, to be carried out with professionalism, dignity, respect and adherence to health and safety standards. We are looking for an inspirational leader to join our Co-op Funeralcare team as a care logistics manager. This role has overall responsibility for the co-ordination of funerals and the line management of operational teams. You will ensure all necessary resources are in the right place at the right time to enable the delivery of funerals to the highest standard, continually improving the operation and supporting the team with day-to-day hurdles. You don't need to have come from the funeral industry to be successful; a strong logistics background with experience coordinating multiple streams in a dynamic environment is key.

Responsibilities

• Ensure everything and everyone is in the right place at the right time to deliver funerals, including the transfer of the deceased, preparation of the coffin, vehicle logistics, and related tasks.
• Engage all necessary colleagues effectively, ensuring involvement and empowerment, and act as a point of escalation for logistical problems.
• Coach and develop a team of funeral service operatives, drivers and embalmers.
• Continually review and improve the logistics operation across your area, with pre-employment screening including DBS, adverse media checks and occupational health questionnaire as applicable; social media checks may be conducted.

Qualifications and Skills

• Inspirational leadership skills and a real passion for delivering the best possible client service.
• High attention to detail and the ability to work in a fast-paced environment with multiple priorities.
• Confidence using IT systems and manual logistics methods.
• Ability to think on your feet while remaining compassionate and empathetic.
• Capability to carry out lifting and manual handling.
• Driver's license and flexibility to travel.

Other Roles and Progression

We offer a range of related roles such as Funeral Arrangers, Funeral Directors, Embalmers, and various apprenticeships and degree pathways. Roles include opportunities to progress towards management through our apprentice hub and degree apprenticeships, with training and support provided.

Benefits and Company Information

• 30% off Co-op branded products in our food stores all year round
• 10% off other brands in our food stores all year round
• Discounts on other Co-op products and services
• 23 days holidays (pro rata, rising with service)
• Pension with up to 10% employer contributions
• Access to Employee Assistance Programme (confidential advice and support, 24/7)
• Access to virtual GP and free eye tests
• Career development opportunities including apprenticeships
• Friendly, supportive team and the chance to make a difference to the community
• Wagestream - access to pay as you earn
• Flexible working patterns where possible