Care Home Administrator

Harbour Healthcare Ltd; England; On-site; GBP 26,000 - 34,000; Full time

Job summary

A leading healthcare provider seeks a Care Home Administrator for its Tunstall location. The successful candidate will manage administrative tasks, ensure compliance, and support recruitment efforts. This role requires excellent communication skills, proficiency in Microsoft Office, and a proactive approach. The candidate will provide essential support for the management team to enhance resident care in a friendly and professional atmosphere. Competitive benefits include discounts, training opportunities, and a pension scheme.

Benefits

Discounts on shopping and travel

Free face-to-face counselling

Staff recognition awards

Monthly £30 Employee of the Month voucher

Opportunities for training

Salary sacrifice pension scheme

Blue Light Card for discounts

Free eye test and discounted glasses

Cashback card for savings

Wellbeing portal access

Seasonal events and incentives

Refer a friend scheme

On-site parking

Qualifications

• Excellent written and verbal communication skills.
• Proficiency using Microsoft Office Suite.
• Hands-on experience with office equipment.

Responsibilities

• Process payroll details for all employees.
• Ensure care worker and service user files remain compliant.
• Maintain and update compliance dashboards.
• Assist with recruitment selection and training.
• File paperwork and answer telephone calls.
• Take minutes of meetings.
• Adhere to current GDPR requirements.
• Provide general administrative support.

Skills

Excellent written and verbal communication skills

Proficiency using Microsoft Office Suite

Hands-on experience with office equipment

Professional attitude and appearance

Resourceful and proactive

Excellent organisational skills

Multitasking and time-management skills

Job description

Care Home Administrator

Care Home Administrator position at Clement Court Care Home, High Lane, Tunstall, Stoke-on-Trent ST6 6JN, recruited by Harbour Healthcare. Harbour Healthcare sets high standards for resident care, and the role will join a team that puts residents' care and comfort first.

Overview

This is a great opportunity for a positive, self‑motivated, friendly and proactive professional. The Administrator will support the home and management.

Duties

• Process payroll details for all employees using the Cold Harbour system.
• Ensure care worker and service user files remain compliant, chasing key documents when required.
• Maintain and update compliance dashboards such asDS and training platforms.
• Assist with recruitment selection, vetting and training applicants before placement and secure continuous training.
• File paperwork.
• Answer telephone calls and liaise with clients, relatives and external stakeholders.
• Take minutes of meetings.
• Adhere to current GDPR requirements.
• Write letters and emails.
• Provide general administrative support to the management and home.

Qualifications & Essential Skills

• Excellent written and verbal communication skills.
• Proficiency using Microsoft Office Suite.
• Hands‑on experience with office equipment (fax machines and printers).
• Professional attitude and appearance.
• Resourceful and proactive when issues arise.
• Excellent organisational skills.
• Multitasking and time‑management skills, prioritising tasks.

Benefits

• Discounts on shopping, fashion, days out, travel, entertainment and more.
• Free face‑to‑face counselling for you and your family.
• Staff recognition award ceremonies.
• £30 voucher every month for nominated Employee of the month.
• Opportunities for training and career progression.
• Salary sacrifice pension scheme.
• Blue Light Card – up to 50% discount across 100’s of retailers.
• Free eye test and discounted glasses.
• Cashback card – save up to £500 annually, usable at over 80 big brands.
• Wellbeing portal: free meditation series, wellbeing podcasts & live virtual events, mental health support programmes, workout plans, live digital gym classes, mindset and wellbeing series.
• Seasonal company events, competitions and incentives.
• Refer a friend scheme – earn up to £250 when referring a friend to Harbour Healthcare.
• On‑site parking.

If you believe that you might be right for this role, we would love to hear from you. Apply now!