Business Support Administrator - Captain's Road Social Work Centre - 10912_1758035274

The City of Edinburgh Council; City of Edinburgh; Hybrid; GBP 25,000 - 28,000; Full time

Job summary

A local government organization in Edinburgh is seeking a proactive Business Support Administrator. The role involves providing administrative support, managing confidential information, and using Microsoft Office for tasks. Ideal for individuals at various career stages, this position offers valuable experience and opportunities for growth within the organization. Candidates should demonstrate effective communication and organizational skills, as well as a customer-focused approach.

Benefits

Salary Sacrifice Schemes

Access to discounts and savings

Local Government Pension Scheme

Work-life balance and flexibility

27 days of annual leave plus 6 bank holidays

Training and development opportunities

Qualifications

• Ability to interact with people both in writing and verbally
• Comfortable with Microsoft Office and eager to learn new tools and digital skills
• Able to manage multiple tasks and deadlines maintaining attention to detail

Responsibilities

• Provide general business and admin support to keep daily operations running smoothly
• Organising information and handling confidential data responsibly
• Using Microsoft Office for data entry and communication tasks

Skills

Effective communication

Tech-savvy

Organised

Customer focused

Adaptable and flexible

Team player

Confidentiality

Tools

Microsoft Office

Job description

Overview

Business Support Administrator
Captain's Road Social Work Centre

Salary: £25,322 - £27,727

Hours: 36 per week, 52 weeks

We're looking for a proactive and organised Business Support Administrator to join our team and play a key part in helping our services run smoothly. Whether you're looking to grow your existing skills or build your CV with valuable experience, this role offers a solid foundation in administration, communication, and customer service within a professional public sector setting.

It's a great fit for people at various stages of their career - including school leavers, graduates, those returning to work or anyone looking for a meaningful and stable role where they can make a real contribution. Many of our team members have progressed into other roles within the organisation.

Responsibilities

• Provide general business and admin support to keep daily operations running smoothly
• Managing and organising information including working with confidential data, documents, and records responsibly
• Using Microsoft Office (Word, Excel, Outlook) for data entry, word processing and communication tasks
• Collaborating with internal team and external customers to provide helpful, professional service
• Helping the team meet important deadlines through strong organisation and attention to detail
• Finance and Cash Handling

What skills you need

We are an organisation led by Our Behaviours of Respect, Integrity and Flexibility and we look for people who demonstrate these behaviours in everyday life and in their work. We value skills developed through education, volunteering, caring responsibilities, and other life experiences, and we'll support you to grow and build confidence in the role. The following skills would be useful to bring with you, or be willing to develop:

• Effective communication: Ability to interact with people both in writing and verbally
• Tech-savvy: Comfortable with Microsoft Office and eager to learn new tools and digital skills
• Working in a fast-paced environment: Comfortable managing own workload, tasks, and priorities in a busy office setting, with a good understanding of day-to-day admin processes
• Organised: Able to manage multiple tasks and deadlines whilst managing high volumes of data and information and maintaining attention to detail
• Customer focused: Professional, helpful approach to service delivery
• Adaptable and flexible: Ability to adjust and problem-solve as priorities shift
• Team player: Able to collaborate effectively with colleagues across the organisation
• Confidentiality: ability to follow policies and procedures on the safe handling of sensitive information and data

What we offer

• Salary Sacrifice Schemes including Cycle to Work and car lease
• Access to discounts and savings on groceries, activities, eating out and shopping
• Capital Credit Union
• Local Government Pension Scheme
• Work-life balance and flexibility
• 27 days of annual leave plus 6 bank holidays
• Maternity and adoption pay
• Training and development opportunities
• Access to health and wellbeing support including access to counselling through our Employee Assistance Program

Further information

• There are no line management responsibilities associated with this role
• The post will be based at Captains Road Social Work Centre, however, the role may require the successful candidate to work at any Council location.
• The working hours are Monday to Thursday 08:30 to 17:00 and 08:30 to 15:55 on Fridays; the role is subject to flexible working arrangements and hybrid working.

This post is subject to Basic Disclosure check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We are committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we're bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we're moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours page. The salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. Follow us on X at @edincounciljobs