Business Development Manager

Civica UK Ltd; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading software provider for public services seeks a Business Development Manager to drive growth and transform local government services. Your role involves identifying opportunities, building relationships with decision-makers, and managing the sales cycle. A background in SaaS sales and a commitment to public service innovation are essential. Join us to make a difference in your community while enjoying a supportive work environment with great benefits.

Benefits

25 Days Annual Leave

Pension Contributions

Private Medical Insurance

Health Cash Plan

Bounty Bonus

Qualifications

• Experience in new business SaaS sales.
• Passion for public service transformation and digital innovation.
• Ability to navigate complex stakeholder environments.

Responsibilities

• Identify and secure new business opportunities in local government.
• Build relationships with senior stakeholders and decision makers.
• Manage the full sales cycle from prospecting to close.

Skills

SaaS sales experience

Excellent communication skills

Consultative selling skills

Self-starter mindset

Stakeholder navigation

Tools

Salesforce

Job description

Overview

We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration.

Why you will love this opportunity as a Business Development Manager at Civica

We are seeking experienced Business Development Managers to join us in helping local government transform the way they serve their communities via our portfolio of local government SaaS solutions.

In this role, you’ll take ownership of driving new business growth and expanding our footprint within your territory. You’ll proactively plan and prospect to uncover fresh opportunities, engage key decision-makers, and build lasting relationships with new customers. Your efforts will directly contribute to helping local authorities transform their services and better meet the evolving needs of their communities.

Key Responsibilities

• Identifying and securing new business opportunities across UK local government
• Building relationships with senior stakeholders and decision makers
• Understanding the challenges facing local government and positioning our SaaS solutions as strategic enablers
• Managing the full sales cycle, from prospecting to close
• Manage sales pipeline efficiently via Salesforce, track engagement, and ensure a data-driven approach to sales success.

Qualifications

• Experienced in new business SaaS sales
• Passion for public service transformation and digital innovation
• Excellent communication and consultative selling skills
• Self-starter mindset with a hunger to exceed targets
• Ability to navigate complex stakeholder environment
• Full UK driving licence

Why You\'ll Love Working with Us

As a company, we\'re passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here\'s what you can expect:

Time Off & Work-Life Balance

• 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
• Days of Difference – Up to 3 extra days off for volunteering.

Financial Well-being & Security

• Pension Contributions – 5% employer match to support your future.
• Income Protection – Up to 75% salary cover for long-term illness.
• Life Assurance – 4x salary tax-free lump sum.
• Critical Illness Cover – £25,000 lump sum (extendable to dependents).

Health & Perks

• Private Medical Insurance – Fast access to private healthcare.
• Health Cash Plan – Claim back physio, therapies & more.
• Dental Insurance – Cover for routine & emergency care.
• Affinity Groups – Join employee-led communities.
• Bounty Bonus – Refer a friend & get rewarded.

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.