Brand Manager

Pentagon Motor Group; East Midlands; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive dealership in the UK is looking for a Brand Manager to join their team in Derby. The successful candidate will motivate and lead the team while ensuring profitability and compliance within the dealership operations. Key responsibilities include enhancing customer satisfaction, managing staff performance, and maintaining relationships with manufacturers. The ideal candidate will have at least 2 years of experience in a leadership role within the motor industry, excellent communication skills, and the ability to foster a positive workplace culture. A comprehensive benefits package is offered.

Benefits

31 days holiday per year

Recommend a Friend Scheme

Discounted days out

Retail discounts

Fully funded qualifications

Manufacturer training

Pension scheme contributions

Employee Assistance Programme

Menopause Support Programme

Qualifications

• Minimum of 2 years experience in General Manager or Dealer Principal role.
• Detailed understanding of the retail motor industry at the highest level.
• Ability to create a workplace that allows staff to excel.

Responsibilities

• Ensure departments achieve profit targets and control expenses.
• Examine management accounts and performance indicators.
• Refine customer interaction and satisfaction standards.
• Ensure operations comply with legal and company policies.
• Motivate staff and enhance commitment to customer needs.
• Operate staff performance appraisal system and take action.

Skills

Leadership skills

Communication skills

Customer facing skills

Negotiation skills

Numeracy skills

Literacy skills

Job description

Job Introduction

We have an amazing new opportunity available at our Derby Maxus dealership for a Brand Manager to join, motivate and lead our amazing team.

Our Brand Managers work to take our business forward providing vision, inspiration and professionalism of the highest standards. Achieving maximisation of profits and return on investment by prudent and efficient use of resources. Creating an environment where all management and staff develop and excel, and together, enhance the reputation of Pentagon Motor Group at every opportunity.

Have you heard about our benefits?

When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including :

• 31 days holiday per year (including Bank Holidays) that will increase with length of service.
• Recommend a Friend Scheme.
• Discounted days out with family and friends.
• Retail discounts saving £££'s on shopping and dining out.
• Fully funded, Nationally Recognised Qualifications.
• Manufacturer specific training.
• Salary Finance.
• Company Menopause Support Programme
• 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
• Team member Pension Scheme contributions.
• Friends & family Customer Referral Payments
• Discounts on products and services that we provide for family and friends.

We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team.

What Will You Be Doing?

Main responsibilities of the role will include :

• Ensuring all departments achieve profit targets, maintain margins and control expenses as detailed in budgets and business plans.
• Closely examining all management accounts, daily and weekly operating controls, key performance indicators and composite figures in order to assess dealership performance.
• Continuously refining and improving the quality of customer interaction, satisfaction and retention by working towards improving standards, providing the best facilities and the highest technical standards.
• Maintaining close scrutiny of developments, legislation and events in the motor industry which will impact on future business opportunities or trading practices.
• Ensuring that the Dealership operations are undertaken correctly within the law and within policies and procedures set by both the Franchise agreement and the Company’s rules, Articles of Association and Memorandum.
• Working closely with and motivating all staff within the dealership in order that they work to the highest degree of commitment and attention to customer needs.
• Operating Pentagon Group’s Staff Performance Appraisal System and ensuring actions are taken on results.
• Inspiring departmental managers to discover and develop new ways to proactively market their businesses; providing an environment where all new suggestions and ideas are fully explored and exploited so that the Dealership prospers in the most cost-effective manner possible.
• Maintaining professional relationships and regular liaison with manufacturers, suppliers, professional and trade organisations, statutory bodies’ representatives and other persons or organisations that interact with the Dealership.

Who Are We Looking for?

The successful candidate will have :

• A minimum of 2 years experience working in a General Manager or Dealer Principle role.
• A detailed understanding and current and relevant experience of the retail motor industry at the highest level.
• An ability to create a workplace environment and culture that allows all staff to develop and excel in their jobs.
• Excellent Leadership skills as well as effective and adaptable communication skills
• Exceptional customer facing and interpersonal skills to enable difficult situations to be overcome successfully.
• An ability to negotiate effectively and at the highest level together with excellent numeracy and literacy skills,
• Up-to-date knowledge of vehicle legislation, consumer legislation and trade practices.
• Knowledge and comprehension of the Trade Descriptions, Consumer Protection and Consumer Credit Laws.