Bike Service Technician — Learn, Fix & Build Relationships

Trek Bicycle; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading bicycle company in Greater London is searching for a Service Technician. This role involves hands-on bike servicing, troubleshooting repairs, and fostering strong customer relationships. Candidates should possess a positive attitude, excellent communication skills, and a strong willingness to learn. Exceptional benefits are offered, including generous annual leave and discounts on bike purchases. Join a vibrant team dedicated to quality service and customer satisfaction.

Benefits

25 days annual leave plus bank holidays

Discounted employee purchase scheme on bikes

24/7 employee assistance program

Gym membership discounts

Annual paid time off for charity work

Qualifications

• Positive, team-focused mentality.
• Warm and approachable manner.
• Drive to help others.
• Ability to learn new service methods.

Responsibilities

• Troubleshoot repairs and service bikes.
• Build relationships with customers.
• Work hands-on with new bike models.

Skills

Self-motivation

Customer service

Communication skills

Attention to detail

Eagerness to learn

Job description

A leading bicycle company in Greater London is searching for a Service Technician. This role involves hands-on bike servicing, troubleshooting repairs, and fostering strong customer relationships. Candidates should possess a positive attitude, excellent communication skills, and a strong willingness to learn. Exceptional benefits are offered, including generous annual leave and discounts on bike purchases. Join a vibrant team dedicated to quality service and customer satisfaction.