Bar Manager - Forest Row, East Sussex

Elite Hotels; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prestigious hotel group is seeking an experienced Bar Manager for Ashdown Park Hotel in East Sussex. The role involves managing bar operations, supervising staff, creating cocktail menus, and ensuring top-notch service. Candidates must demonstrate mixology skills, provide excellent customer service, and have experience in luxury environments. Opportunities for career development and various staff benefits are included.

Benefits

Generous share of monthly Service Charge

Career development with accredited training

Enhanced holiday programme

Employee Assistance Programme

Meals provided

Free parking

Refer a Friend incentive

Recognition awards

Discounted stays at hotels

Spa treatment discounts

Uniform provided

Smart Pension Scheme

Access to Wagestream

Qualifications

• Highly motivated bar person with experience in a luxury hotel.
• Proven track record in a fast-paced environment.
• Excellent knowledge of food and wine trends.
• Ability to anticipate guests' needs and deliver exceptional service.
• Experience managing, coaching, and developing teams.

Responsibilities

• Manage the operation of the Lounge and Cocktail Bar.
• Host guests and ensure high service standards.
• Control stock and ensure quality of produce.
• Promote services and events to guests.

Skills

Mixology

UK Licensing regulations

Luxury Hotel environment experience

Customer service

Team management

Excellent communication skills

Job description

Overview

Bar Manager - Forest Row, East Sussex

Are you looking for an opportunity to really show your bar tendering skills? As Bar Manager at Ashdown Park Hotel you will have the chance to make this role your own, creating a cocktail and drinks list that rivals the very best bars. Based in the stunning Cocktail bar you will delight our guests with your skills and knowledge and have the ability to create and wow people with a range of cocktails and drinks.

Key responsibilities

• To manage the complete operation and administration of the Lounge bar and Cocktail Bar department
• Be a presence and host within the bar area to greet guests, present menus and take orders as required.
• Supervise all areas of guest service, ensuring the highest level of attention at all times.
• Set the standards in the Bars in conjunction with the Lounge Manager.
• Ensure the quality of food and beverage produce is of the highest standard at all times.
• Be an ambassador for Ashdown Park Hotel and promote all services and events to all guests.
• Embed a sales philosophy within the departments to encourage up-selling at all times.
• Exercise control over food, beverages and equipment to ensure accurate monthly and quarterly stock checks.

Key skills

• Highly motivated, professional bar person with experience of mixology, UK Licensing regulations and working in a luxury Hotel environment.
• Proven track record of achieving exceptional results in a fast paced environment and be able to adapt to the needs of the business and our guests requirements.
• An excellent level of knowledge of both food and wine and enjoy keeping up to date with current trends.
• Customer focused, with the ability to anticipate our guests needs; multi task; and the passion/motivation to deliver the finest, most memorable customer service
• Excellent at building a rapport with colleagues and guests with an organised and friendly approach.
• With proven experience of managing, coaching and developing teams, you will enjoy motivating others to be their best, achieve their goals and full potential.
• Excellent command of the English language and right to work in the UK

If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received

Due to our rural location you will need your own transport

At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.

About Ashdown Park Hotel & Country Club

Ashdown Park Hotel and Country Club is a stunning grade two listed country house set in 186 acres of beautiful grounds on the edge of the Ashdown Forest. With an award winning 4 red star Hotel, fine dining two rosette Anderida Restaurant, 3 lounges, 16 conference & banqueting rooms, Cocktail Bar, Brasserie, fully equipped Country Club and Spa, we offer our guests a complete experience.

Why work at Ashdown Park Hotel & Country Club

As an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals – this could be you!

Benefits

To support and reward our staff we offer:

• Generous share of the monthly Service Charge (*which is dependant upon overall sales performance)
• Career development with accredited training providers
• Enhanced holiday programme & reward scheme for long service
• Employee Assistance Programme - Hospitality Action
• Meals provided by our talented kitchen team
• We have plenty of free parking
• Generous 'Refer a Friend' bounty incentive
• Recognition awards for exceptional customer service
• Reduced price stays in all of our hotels (after successful completion of probation period)
• Discounts available for spa treatments and for food and beverage (after successful completion of probation period)
• Uniform provided
• Smart Pension Scheme which is linked to Smart Rewards which gives employees free, unlimited access to over 1200 discounts
• Access to Wagestream which helps you keep track of your earnings in real-time; gives you access to the wages you have earned; helps you to save wages; gives you access to a financial health score checker.