Bank Dementia Enhanced Healthcare Support Worker

Hampshire Hospitals NHS Foundation Trust; Basingstoke; Hybrid; GBP 20,000 - 30,000; Part time

Job summary

A regional healthcare provider is seeking a Bank Dementia Enhanced Healthcare Support Worker to support dementia patients alongside the Admiral Nurse led team. The role offers flexible working hours and requires previous experience in dementia care. Successful candidates will have excellent communication skills and a passion for providing optimal care. Competitive pay rates and additional benefits are included.

Benefits

Free paid mandatory training

Choice of monthly or weekly pay

NHS Pension Scheme eligibility

Qualifications

• 12 months of experience in Dementia Care within a care setting.
• Ability to communicate in complex situations.
• Ability to deliver person-centered care.

Responsibilities

• Support dementia patients and their families.
• Work with the Admiral Nurse led Dementia Team.
• Handle sensitive and stressful situations effectively.

Skills

Good written communication

Good verbal communication

Effective patient/client care skills

Ability to work within a team

Education

Literacy level 1 or equivalent

Numeracy level 1 or equivalent

IT Literate

Job description

Go back Hampshire Hospitals NHS Foundation Trust

Bank Dementia Enhanced Healthcare Support Worker

The closing date is 30 September 2025

Hampshire Hospitals NHS Foundation Trust aims to ensure that all wards and departments are always adequately staffed, by providing a pool of experienced and passionate Bank Healthcare Support Workers to support our provision of optimal care, specifically for our Dementia Patients.

We are seeking highly motivated and enthusiastic individuals to work Bank shifts alongside the Admiral Nurse led Dementia Team within Hampshire Hospitals NHS Foundation Trust.

After a qualifying period,our Bank Dementia Team offers extremely flexible working hours to accommodate a balanced home/work schedule - with a range of earlies, lates, twilights, nights and school hours - 7 days a week.

Main duties of the job

The individual, in their application, must be able to evidence and demonstrate previous experience of Dementia Care within a care setting, for a minimum of 12 months. You will have excellent communication skills to establish and maintain effective communications relating to complex, sensitive and potentially stressful situations on a regular basis.

You will be dynamic in your approach to delivering person centred care, offering physical and emotional support to patients living with Dementia and supporting their family and carers.

Please note that we do not offer Sponsorship for this role and kindly do not re-apply if you have applied within the last 3 months.

About us

Hampshire Hospitals NHS Foundation Trust (HHFT) provides hospital services to around 570,000 people living in Hampshire and parts of West Berkshire, and specialist services to patients from all over the country. We deliver a full range of district hospital services in a variety of locations.

Joining our Bank as a Healthcare Support Worker could be your main source of income, or an additional role. We can offer the opportunity to broaden career horizons and work with a committed team. In return, we offer competitive pay rates and the eligibility of many benefits as our permanent staff members, including:

-Free paid for mandatory training/Trust Induction

-Choice of either monthly or weekly pay

-Unsocial hours enhancements (where applicable)

-Ability to join our NHS Pension Scheme

Our Trust uses electronic rostering, which, if it suits you provides you the freedom to view and book available shifts online - via PC, smartphone or tablet - from the comfort of your home.

Job responsibilities

Detailed job description and main responsibilities

For further information about this role please see Job Description document attached.

If you have any further queries, please do not hesitate to contact us.

Person Specification

Training and Qualifications

• Literacy level 1 or equivalent (GSCE D-G, 3-6)
• Numberacy level 1 or equivalent (GCSE D-G, 3-6)
• ESOL Level 1 or equivalent (if English not first language)
• IT Literate
• Literacy level 2 or equivalent (GSCE A-C, 9-7)
• Numeracy level 2 or equivalent (GSCE A-C, 9-7)
• ESOL level 2 or equivalent or above in Health or Health and Social Care or working towards an award

Experience and Knowledge

• Previous experience in a Health/Health and Social Care role
• Able to demonstrate current knowledge and identify own learning needs
• Previous NHS experience
• Understanding NHS/Social care systems

Skills and Ability

• To be able to demonstrate the required behaviour in keeping with the Trust Values
• Good written and verbal communication in the English language
• Able to work without direct supervision
• Able to work within a team
• Effective patient/client care skills
• Able to meet the minimum skill set within the first 12 months of appointment with support and development where required (list of skills as defined in generic competency framework)
• n/a

Other Specific Requirements

• Ability to adjust to pressures of the job in a changing environment
• Good interpersonal skills
• Willingness to undertake further training
• Be able to demonstrate patience, dependability and motivation
• Be able to take instruction/direction
• Motivation to meet the patients needs for self and others
• Ability to demonstrate confidentiality and trust worthiness
• A willingness to be flexible and part of a team
• Ability to juggle many priorities at one time, whilst remaining calm
• Should be willing to work flexible hours on occassion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Hampshire Hospitals NHS Foundation Trust