Assistant Service Manager

Avenues Group; Tandridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

A community support organization is looking for an Assistant Service Manager to lead a team in a supported living home in Warlingham. This hands-on role involves managing staff, supporting individuals with disabilities, and promoting a positive culture. Candidates should have a full UK driving license and a commitment to the organization's values. Training and support will be provided for the right candidate.

Qualifications

• Passion for driving improvement for people supported.
• Full UK License and access to own vehicle required.

Responsibilities

• Manage and lead a positive team with the Service Manager.
• Support staff and reinforce a culture of continuous improvement.
• Act as Service Manager in their absence.

Skills

Understanding of social care sector

Positive attitude

Flexibility

Job description

Overview

Avenues is a community where people smile, laugh, grow and achieve great things. We are seeking an Assistant Service Manager to join the team within our service in Warlingham, Limpsfield Road. Limpsfield Road supports individuals with learning disabilities, autism and behaviours that challenge in a supported living home. The service is located close to Warlingham village with a local Sainsbury’s and other restaurants, cafés and pubs. Nearest train stations are Whyteleafe, Caterham, Sanderstead and Croydon, with local buses frequently running to these areas.

This is a hands-on role. The candidate will play a key role in managing these changes and will have passion for driving improvement for the best interest of the people we support. We ask that you share our values, and you have a fun, positive and can-do attitude!

Responsibilities

• Work with your Service Manager to manage and lead a successful and positive team.
• Understands the balance between keeping our people safe and positive risk taking.
• Have a good understanding of the social care sector and how these benefits and impacts the people we support.
• Stay up to date with policies and procedures to carry out and maintain safe and best practices.
• Support the Service Manager to recruit new employees and develop and manage your staff team in a fair and consistent manner.
• Work with your Service Manager to reinforce a positive culture of continuous improvement.
• Act as the Service Manager in their absence.
• To be flexible and be able to work shifts required: bank holidays, 7am – 2:30pm and 2pm – 9:30pm, no night shifts required. These hours may occasionally need to be extended to provide 1-1 support and guidance to Support Staff on duty as required and this may involve working past 21:30 to do night staff supervision.
• Late shift are 2.30pm-10pm.
• Full UK License and access to own vehicle needed for service requirements.

Requirements and values

• We ask that you share our values: Respect, Excellence, Integrity and Pride.
• Respect: We treat people as we would wish to be treated ourselves.
• Excellence: We don’t settle for okay, we are determined to achieve more.
• Integrity: We do the right thing, even if it takes more time and effort.
• Pride: The work we do is something we want to tell others we are part of.
• Contact us! If the role appears and you don’t quite meet all the above criteria, but share our values and are willing to learn please do get in touch with us. We believe that a good Assistant Service Manager with the right values can be supported to develop the skills needed. We will support you with excellent training, ongoing coaching and other benefits.

Disability and application information

As part of our commitment to the Disability Confident Scheme, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.

We’re there for you, from your first conversation with our recruitment team, to day one of your induction, and throughout your career. Apply or get in touch with us today – we look forward to hearing from you.